Description:
Client is searching for an onsite (not WFH) desktop techs that will be supporting users in other markets but sitting onsite in Dallas. The ideal candidate will have been in a desktop support role but is fine with taking calls and troubleshooting over the phone. This candidate will be in charge of supporting 30-40 branches and will have to travel when necessary to be onsite. MANAGER DOES NOT WANT HELPDESK CANDIDATES BUT MORE DESKTOP SUPPORT CANDIDATES THAT ARE GOOD WITH DOING HELPDESK BECAUSE THEY NEED TO HAVE THE HARDWARE EXPERIENCE. WILL CONVERT AT $50-55K
Responsibilities:
o All computers, printers and networks setup using accepted standard configuration.
o Coordinate the installation, maintenance and support of telephone systems/VOIP.
o Support end users via telephone or remote support tools.
o Identify issues and determine resolution process.
Qualifications:
The right person for this role will be a self-starter with exceptional customer service skills.
Requirements:
Skills:
Support, Hardware, trouble tickets, software support, voip, Windows 10, Desktop, Troubleshooting, Active directory, Help desk
Top Skills Details:
Support,Hardware,trouble tickets,software support,voip
Experience Level:
Intermediate Level
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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