Description:
Our customer is looking to onboard someone to join the Network and Collaboration Services team. This person would assist team members with support, maintenance and optimization of core network services, and data/voice/video communication devices and systems. This person would work alongside network team members to provide logistical support, respond to incident queries, document changes, and assist with testing, assessment, diagnosis and resolution of network and unified communication service outages and incidents. Under the supervision of the team senior and/or manager, the network engineer maintains network systems and may configure devices, enable services or respond to end user requests for incident status information. They will be joining a team of 3 Sr. level resources to support them in a mid level capacity.
Some of the duties that would be expected of this person are as follows:
Skills:
Network engineering, Router, Ccna, Cisco routers, Troubleshooting, Lan, voip, ticketing system, Wan
Top Skills Details:
Network engineering,Router,Ccna,Cisco routers,Troubleshooting,Lan,voip,ticketing system
Additional Skills & Qualifications:
o Cisco environment
o A+, Net+
o CCNA would be awesome because we know they understand basics of networking sys
o Experience in troubleshooting from Windows workstation – knowing commands in Windows PC world
o Understanding cabling plant – cat6 cabling
o DHCP, TCIP, DNS – methodologies to troubleshoot those
o Service desk experience would be nice for ticketing
o Basic access layer networking with the opportunity to grow as much as this person wants to grow into networking field
o Avanti for ticketing
o Teams was recently implemented – experience working within Teams or WebEx would be preferred
Most of that would be handled initially by helpdesk and then escalated to us for connectivity issues with Teams which is a more complex issue when it gets to network
Use and understanding how Teams works would be helpful
o Assist with deployments
o Configure a network device and deploy it in the field with the direction of senior staff
o Going out to location during outage window and assist with replacement of devices
o Issues will be break/fix more than deployment – probably 1 per day or all day or half day depending on problem
o Sporadic travel – won’t be on the road all day everyday
Experience Level:
Entry Level
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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