TeamLogic IT of Puerto Rico Hiring for Sr. IT Support Specialist Job at San Juan, PR Full Time

This position will be interacting with clients every day and require candidates with outstanding customer service and communications skills, ability and willingness to multitask, and previous experience working in a multi-customer environment. Work will include both remote support and on-site support at client facilities. All services must be documented. You should enjoy building solutions that leverage technology to meet a client’s business needs. Candidate will also be working jointly with sales to provide pre- and post-sales support (commissions may apply), including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. Must have availability to work after hours or weekends (if needed), bachelor’s degree, CompTIA A+, Net+, Sec+, and/or CCNA certification or related experience is required. A minimum of five (5) years experience in a multi-customer environment is required.

The following technical skills are required. Please ONLY APPLY if you have strong ability to install, configure and use ALL of the following:

– Network devices and services (routers, switches, VLANS),

– Firewalls (Fortigate, PfSense, Cisco Meraki, etc.)

– Mac OS and Linux,

– VoIP Telephony

– QuickBooks & Peachtree/Sage

– Surveillance IP Cameras and Burglary Alarm Systems

– Access Control Systems with door magnets, Z-bracket, exit button and card readers

– Acronis Backup and Recovery

– Virtualization (VMWare, Hyper-V, Virtual desktop, etc.)

Non-Technical Requirements:

– Please ONLY APPLY if you have a strong desire to work, learn, have fun every day, and;

– You are Focus on Customer Service skills and have Great Interpersonal & Communication Skills.

– Attention to detail is required; proactive, well organized, and willingness to multitask.

– Responsible: “no excuses” attitude.

– Driver’s license and Ability to lift 50lbs.

Job Type: Full-time

Salary: $30,000.00 – $36,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: Multiple Locations