Log In
Sign Up
Customer Service
Taylor Corporation Hiring for Remote – Customer Service Representative Job at Minnesota Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check!
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Come Work with Us!
Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check!
Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? It’s time to look at Taylor.
Your Opportunity: Taylor Promotional Products is looking for a new Customer Service Representative to join the team! In this position, you will play a pivotal part in ensuring our customer’s needs are met and our orders progressing smoothly!
Your Responsibilities:
- Partner with sales and customer service teams to obtain product and order information.
- Answer 3rd party vendor and customer questions on product availability, pricing, and order updates.
- Research and resolve customer issues to ensure customer retention and satisfaction.
- Inform customers of order status from start to shipment of the order.
- Answer inbound calls, chats and emails and place outbound calls to existing customers.
- Monitor shipping schedules regarding the products and ensuring everything is shipping on time.
- Document customer communications on an order in the CRM system for informational purposes.
You Must Have:
- 2+ years of customer service experience.
- Ability to perform multiple tasks efficiently and use Windows based computer programs.
- Positive upbeat attitude, efficient, self-starter and problem solving skills.
We Would Also Prefer:
- High School Diploma and some post secondary or college educationist.
- Proficient in Microsoft Excel, Word, and Outlook.
- Previous customer service in a fast paced environment.
Watch our video to learn more!
https://www.youtube.com/watch?v=pdXOC8HM-NM
About Taylor Corporation
One of the top five graphics communications companies in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a full range of benefits to power our employees’ potential including health, dental, vision, and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
