Job Title: Medical Accounts Collector
**This is NOT a remote position**
Responsibilities:
The medical accounts collector will be available to follow up on all assigned accounts as needed; bringing any that have denied to a successful resolution. The collector will work closely with the insurance verifiers, the facilities biller and office manager, alerting all of claim problems and denials seen from a payer or procedure.
Responsibilities will also include working credit balances and determining the reason for the overpayment, refunding the overpayment if it is due to the patient, notifying the insurance company if there is an overpayment or completing an adjustment request if there needs to be a contractual change made.
There may also be interaction with patients regarding accounts, payment plans and placing accounts with outside collection agencies.
Experience:
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