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Software & Technology
Suncoast Drivers Hiring for Entry Level IT Job at Jackson, MS Full Time
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SKILLS:
EDUCATION: Minimum High School diploma or equivalent
Zentech Consulting is looking for an entry level IT specialist to help at a great company! You will use the Move/ADD/Change (MAC) process to delivery exceptional customer service and printer support. This is a wonderful opportunity to get your foot in the door with a fortune 500 company. APPLY TODAY!
ESSENTIAL FUNCTIONS:
- Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
- Provide IP address support
- Perform basic equipment problem diagnosis
- Point of contact for equipment removal and delivery for onsite support
- Download and install printer drivers on end-user equipment
- Perform printer mapping to PC as required
- Escalate printer network issues to appropriate resource
- Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
- Maintain on-site operator replaceable parts inventory
- Perform Data Entry for activity and asset tracking
SKILLS:
- Lift and move up to 50 pounds
- Read, write and follow basic English instructions
- Ability to manage multiple tasks
- Track and report account information as required
- 1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent
*Vaccine Required for most roles*
Shift: Monday – Friday 8-5pm
