Strobel Energy Group LLC Hiring for IT Technician Job at Columbus, NE Full Time

Position located in Clarks, NE

The IT Support Technician will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems local and remote users.

Responsibilities (other duties may be assigned)

• Test new software
• Make software available to appropriate users where requested
• Ensure the anti-virus software is installed, kept up to date and working properly on all user stations, where appropriate
• Set up and maintain user e-mail accounts
• Provide troubleshooting resolution and updating/upgrading of software to users
• Train computer users
• Maintain user s computer peripheral equipment as requested
• Assist other technicians in the office where required
• Keep a log of all technical faults (Support log)
• Liaison with external suppliers for the repair of equipment under warranty or maintenance contract
• Provide troubleshooting resolution and updating/upgrading of hardware for users
• Assist with and provide support/troubleshooting for network and server hardware
• Check the network backup daily for maintenance users
• Set up, maintain and remove user network accounts where appropriate
• Carry out routine network maintenance tasks
• Responsible for arranging couriers for any deliveries in the office
• Checking deliveries on arrival into the office
• Ability work on their own initiative
• Demonstrate practical knowledge and problem-solving strategies
• Have high quality inter-personal skills
• Keep abreast of new developments in software and hardware

Requirements:

• Minimum of 2-3 years preferred computer technical and technician experience preferred on PC s
• Experience with organization technology, standards and procedures, software and infrastructure
• Experience with troubleshooting technical problems with Microsoft Windows based PC s and laptops, network printers, mobile devices and other office equipment procured
• Customer service orientated and experienced problem solver with Critical Thinking Skills
• Able to handle multiple tasks simultaneously, good time management and time tracking skills
• Interpersonal skills, ability to communicate effectively, both verbal and written
• Team player, adaptable, and flexible
• Maintain a professional image
• Must be organized and able to handle stressful situations in a calm manner
• Must be Dependable and Punctual
• Must be comfortable following standardized troubleshooting guidelines
• Driver s License for travel to Client location if needed.

Excellent Perks & Benefits

• Future growth opportunity
• Family-focused company
• Hybrid work options
• Company-sponsored events
• Relocation Package
• Paid Time Off & Paid Holidays
• Generous 401k Match
• Medical, Dental, Vision and Life Insurance
• Health Savings Account