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Software & Technology
Stine Hiring for IT – SRS Specialist Job at Sulphur, LA Full Time
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The Stine family, including 3 generations of Stine family members, together with hundreds of associates, work side by side together toward providing the nation’s best home improvement shopping experience and premier preferred workplace of its kind. Our retail and contractor supply locations provide thousands of quality products for new construction, remodeling, and industrial projects. Stine helps customers associates, and families build their dreams!
Job Summary:
The Systems and Reporting Support Specialist will provide comprehensive support for the enhancement, development, and implementation and support of technology applications critical to business operation. This position will execute several key functions including maintenance, production, implementation and upgrading of software, troubleshooting and resolving issues, creating reports to analyze business practice, and managing the security administration for several technical solutions.
Essential Duties and Responsibilities:
- Must be familiar with Stine policy and procedures
- Provide service and support related to installation, operation security and/or maintenance of software and/or other technical applications
- Troubleshoot and identify the causes of software problems, using diagnostic testing software and equipment
- Install and configure software and/or equipment
- Test computer software or hardware, using standard diagnostic testing equipment and procedures
- Document help desk requests and resolutions
- Research hardware or software products to meet technical or security needs
- Test repaired items to ensure proper operation
- Train users in procedures related to software or related applications
- Perform software updates, as needed or directed
- Design, produce, and validate reports to analyze data or produce efficient business practices
- Configure and maintain security settings or access permissions for groups or individuals
- Develop automated processes to eliminate manual procedures while ensuring quality, with increased accuracy and reducing processing time
The above duties are not intended, nor should they be considered, a complete list of responsibilities. Times may arise when additional responsibilities are given by management as business necessitates.
Stine is an equal opportunity affirmative action employer and does not discriminate against associates or applicants because of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
