Step One Automotive Group Llc Hiring for IT Administrative Assistant Job at Fort Walton Beach, FL Full Time

Responsibilities:

• Serve as project assistant coordinator and point of contact for the IT department, organizing schedules, and assisting with administrative IT process improvements
• Administers MSP operatives, serving as a support liaison between SOAG Staff inquiries and Service Provider obligations
• Assist w/ new acquisition support
• Executes IT hardware ordering process and coordinate inventory of IT assets
• Administers vendor invoices and work closely with the finance department to ensure they are paid accurately and on time.
• Keep IT licenses and leases up to date
• Assist systems administration functions and work in accordance with Human Resources Department. This to include all DMS, CRM, OEM, & all Dealer Vendor administration.
• Support & reinforce all platform migrations operatives throughout each stage of deployment. Assist with project coordination assistance regarding special projects and any other duties as assigned by Director, IT
• Escalate issues to management
• Serve as an administrator for all tasks within the department including arranging schedules of events, proof-read documents, etc.
• Administering procurement of inventory including documenting all equipment assigned to staff members
• Performs work in compliance within specified warranty requirements and returns defective equipment/parts to maintenance inventory, document customer repairs, maintains and restocks assigned parts inventory
• Responsible for tracking hardware and software inventory
• Familiarize and assist end-users on basic software, hardware and peripheral device operation and use
• Works with vendor support contacts
• Arrange and prepare equipment for shipping/receiving and distribution accurately and promptly Preparing and willing to do any other reasonable and lawful instruction/task on time and correctly Manage time efficiently and effectively; set priorities appropriately and schedule calls
• Ability to maintain professional demeanor under stress and operate within customer support standard and operating procedures

Qualifications

• 3-5 years’ experience in a similar role, including project coordination or systems administration experience
• Experience reporting directly to executive level staff Familiarity with IT terms and specifications an asset
• Demonstrated ability to function effectively and with great attention to detail while managing multiple tasks
• Demonstrated ability to work well both independently and as a member of a team Excellent oral and written communication skills
• Ability to handle sensitive information with a strict level of confidentiality
• Ability to adhere to defined processes and procedures and suggest improvements Knowledge and proficiency with Microsoft 365 Applications
• BA or BS degree required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local