Who We Are:
The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 5 divisions under the Department of Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.
ESD Leadership recognizes that the division’s biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.
This position is located in the Hartford district office .
The Role:
The Benefit Programs Specialists (BPS) primary role is to determine eligibility of those who have applied for benefits. The BPS is also responsible for providing timely and accurate benefits to those who meet the criteria. ESD is looking for someone to join the Hartford team who:
* can demonstrate empathy, concern, and respects for all customers
* is a critical thinker who can apply program rules to complex and dynamic situations
* thrives in a busy work environment and assisting customers over the phone
* has experience working with individuals who may be distraught and emotional
* enjoys working on a team
* is open to learning new technology
What we offer
* Flexible work schedules and opportunity to telework part time after completion of training period depending on performance and needs of the office
* 12 paid holidays, plus sick and vacation time
* Excellent, health, dental, and vision insurance for employees and their families.
* Retirement plans, including a pension
* Parental leave for all new parents, including adoptions
* Working with a staff who is dedicated to supporting children and families, including your own.
This position,Benefits Programs Specialist – Interim (Job Requisition #48721), is open to all State employees and external applicants.
If you would like more information about this position, please contact.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Duties are primarily performed in an office setting, but private means of transportation should be available for necessary travel to training and/or meetings. Workload is typically heavy with a constant need for prompt, accurate decisions. Incumbents must be organized and able to function independently while balancing competing priorities. Clientele can present with a variety of challenges resulting in a need to calmly and professionally manage situations in which applicants may be in a heightened emotional state, angry, frustrated, unable to communicate, and/or discouraged.
Three (3) years or more of experience in a customer service environment that included: regular use of computer programs AND clerical work and data entry.
OR
Bachelor’s degree in a human service or financial field.
OR
One (1) year or more of experience as a Benefits Programs Specialist Trainee.
As a State employee you are offered a great career opportunity, but it’s more than a paycheck. The State’s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
Want the specifics? Explore the on our website.
City/State Chesapeake, VA Overview Work Shift Rotating (United States of America) Job Summary The Advanced Practice Clinician (APC) is responsible...
Apply For This JobJob Description If you are a current DSV employee and interested in a position in another country, please contact your...
Apply For This JobJob Description Company Overview At Motorola Solutions, we believe that everything starts with safety.It’s the constant that empowers people to...
Apply For This JobJob Description Site Name: USA – North Carolina – DurhamPosted Date: Oct 20 2023 This role is unique, as it...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Working with us means being part of something special: A team that is passionate about...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Overview: You will help with all Human Resources Team Member related activities. Renewal Rehab provides...
Apply For This Job