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Software & Technology
State of Nevada Hiring for IT TECHNICIAN 4 Job at Carson City, NV Full Time
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IT TECHNICIAN 4 – Requisition ID: 14871
Recruitment Type: Open Competitive
Posting Close Date: 1/4/2023
Geographical Location: Carson, Minden, Gardnerville, Genoa
Department: DEPARTMENT OF HEALTH AND HUMAN SERVICES
Division: DHHS – PUBLIC AND BEHAVIORAL HEALTH
Business Unit: HR-OFF OF STATE HEALTH ADMIN
Work Type: PERMANENT
- Pay Grade: GRADE 32
Salary Range: $45,601.92 – $67,296.24
Full-Time/Part-Time: Full Time
Recruiter: SUSAN QUINN ASHLEY
Phone: 775 684-0132
Email: [email protected]
Position Description
The Division of Public and Behavioral Health is recruiting for an IT Technician 4 in Carson City, NV. Information Technology (IT) Technicians install, configure, monitor, and maintain computers and manage user support ensuring all work is recorded and tracked using the help desk application. This is an IT Technician 4 position for the Division of Public and Behavioral Health, Office of Information and Techology located in the Carson City office. Incumbents possess a degree of knowledge and proficiency sufficient to perform work independently to resolve many users’ PC issues including email and applications problems and record calls using the help desk application. This position maintains knowledge of the principles, practices and techniques used in the installation, maintenance and support of the agency desktop environment; Help Desk response for support and maintenance of application & system problems to WAN/LAN users; upgrades and installs software and/or hardware on the networked desktop systems statewide. As a DPBH employee, incumbents are expected to be available for call-back during public health incidents and/or emergencies to perform duties specific to this position or to perform other duties as requested associated with a response role. This may entail working a non-traditional work schedule or at another duty station during the incident and/or emergency. As a PBH employee, incumbents may entail working a non-traditional work schedule or at another duty station during the incident and/or emergency. This position’s work schedule is Sunday thru Thursday with Fridays and Saturdays off.
To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0//
Minimum Qualifications
-
Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience.
The Examination
Application Evaluation Exam
- The exam will consist of an application and resume evaluation. It is essential that applications/resumes include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.
Special Requirements
- This position requires a valid driver’s license or evidence of equivalent mobility at the time of appointment and for continuing employment.
- A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
This recruitment may close at any time based on the number of applications received. Qualified applicants are encouraged to apply as soon as possible.
- The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range.
The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.