Stanford University Hiring for Assistant Director of Academic Operations, Outreach Programs at Stanford Pre-Collegiate Studies, Redwood City, California, United States Full Time

Assistant Director of Academic Operations, Outreach Programs🔍Stanford Pre-Collegiate Studies, Redwood City, California, United StatesNew📁Student Services📅2 days ago Post Date📅99451 Requisition #Assistant Director of Academic Operations, Outreach ProgramsStudent Service Officer 2Job Code: 7502Job Grade: HFTE: 100%, Exempt Stanford’s Online High School is an accredited, diploma-offering, highly selective independent high school, offering courses for grades 7-12. The mission of Stanford Online High School (OHS) is to create a worldwide learning community of diverse, intellectually passionate students and teachers. Through vibrant seminars, the rigorous curriculum challenges students to reason analytically, think creatively, and argue critically. Beyond the classroom, collaborative extracurricular activities cultivate lasting relationships among students and teachers. The school’s supportive environment fosters independence, strength of character, and a lifelong pursuit of knowledge. Stanford Online High School is also the home of Stanford Pre-Collegiate Studies (SPCS), a suite of Outreach programs that provides a diverse array of academic enrichment programs that take place mostly in the summer but also throughout the academic year. Held both online and in a residential format, SPCS programs serve intellectually curious pre-college students from around the world. The Assistant Director of Academic Operations, Outreach Programs is responsible for managing several Outreach programs and projects with varying complexity, preparing academic and administrative components of the programs. Under minimal supervision from the Director of Educational Outreach Programs (DEOP), the Assistant Director of Academic Operations collaborates on implementing process improvements for administering academic year programs and summer Outreach programs, offered in both an online and in-person format. *Stanford Online High School and Stanford Pre-Collegiate Studies offices are located at the Stanford Redwood City Campus, and the primary work location for this position is in this office. However, during the summer months, having a work presence on the main campus will be required. This position is eligible for a hybrid work arrangement when the Outreach programs are not in session. Your responsibilities include:

Manage, execute and improve planning systems to ensure summer courses (online and residential) and programs are successful for participants, instructors, contingent support staff and contractors.. Manage course catalog build for Summer Institutes (60+ courses), including: instructor information, database of course proposals, and syllabi.
Manage course proposal process and syllabi review Ensure all academic descriptions and associated required information is provided to Marketing. Assist with development and implementation of assessment-based improvements.Manage administrative processes for instructors and audit course Canvas pages. Manage instructor onboarding for Academic year and Summer Outreach Program instructors (SMC, SHI, SUMaC, SI, and SMSSP), collaborating with HR, ensuring compliance and elevating concerns to DEOP.

Administer Math Circle academic year program, including project management, financial aid application workflow, evaluation, and distribution, instructor onboarding, oversee potential future development of in-person Math Circles or events. Act as an advising resource for instructors and teaching assistants regarding educational strategies and formats. Plan and execute instructor orientations. Develop and maintain training modules and support systems that enhance academic rigor and student experience. Provide insight and collaborate with interdepartmental teams to set instructors up for success.Oversee instructor communications for all Outreach Programs, streamlining onboarding communications. Respond to instructional queries in a timely manner, manage communications related to course delivery, support instructors in managing critical conversations with students of concern. Serve as the first point of contact for instructor and course assistant classroom management concerns during programs.Manage Outreach Programs execution of SmartSheets project management tool: assign tasks and track project progress, serving as a point of contact when multiple teams or units are assigned to the same project to ensure team actions remain in synergy. Support the DEOP with implementation of new software platforms to improve project management effectiveness.Collaborate regularly with the Director of Math Circles, and other program stakeholders, DEIBA Director and Director of Educational Outreach Programs on process improvement for program administration related to new initiatives and academic affairs. Collaborate with the Admissions team, Records and other departments to manage program enrollment/registration cycles, which includes testing and launching of online registration and/or applications.Manage contingent online TA and course assistant hiring , develop and execute orientations and training segments for TAs and course assistants, and supervise TA’s and course assistants during programs.Ensure compliance with University policies and procedures and applicable legal rules and regulations. Provide oversight for all academic policies and procedures, including the instructor handbook, protection of minors policies, collaborate with OHS staff and DEIBA Director on online student accommodations policies and process.Monitor budgetary spending related to online enrichment programs. Manage purchasing in collaboration with the Business Office and Finance, resolving issues, following up, and improving processes and efficiencies regarding supplies and shipping. Manage instructor supply budget and guest speaker budget for all Outreach Programs in collaboration with DEOP and Finance Manager. Regularly review payment records and report concerns to the DEOP and Finance Manager. Monitor routine financial transactions including approving and verifying purchases. Oversee Student Services Coordinator’s management of instructor supply requests, reimbursement and honoraria for guest speakers; monitor purchase orders for expenditures. Serve as a point of contact with external vendors for program specific needs..Oversee academic evaluation with the support of Student Services Coordinator, analyzing and identifying areas for improvement. Work on a process of continual improvement to maintain academic excellence. Support DEOP with annual assessment of programs and courses; and collaborate with Records to produce and analyze reports to enhance course delivery, instructor experience and student experience.Support Outreach Programs DEI goals in collaboration with DEIBA Director by supporting instructors in SMSSP and by supporting new initiatives and programs. Remain abreast of international student issues and concerns and changing government regulations.Oversee a full time Student Services Coordinator team member, ensuring customer service goals are met.Recruit, train and supervise Program Assistants, Course Assistants, Teaching Assistants, and a full-time Student Services Coordinator team member.

To be successful in this position, you will bring:

Bachelor’s degree and three years of relevant experience, or a combination of education and relevant experience.Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu Experience working productively with individuals from a variety of backgrounds, and the ability to discern how marginalized populations may have differing needs.

Physical Requirements:

Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.Must be able to conduct real-time voice-video seminars and spend 15-20 hours per week in front of a computer screen.

The expected pay range for this position is $55,000 – $101,000 per year. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. In addition, preferred requirements include:

Advanced analysis and problem solving skillsAdvanced customer service skillsRelevant computer systems/technology experienceUnderstanding of financial transactionsAbility to ensure and apply compliance with legal, financial, and university policies and external regulations

Why Stanford is for YouImagine a world with limitless connections and access to knowledge. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources.A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ride sharing incentives, discounts and more!

How to ApplyWe invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, you must submit both a cover letter AND résumé along with your online application. *Note: The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.*Visa sponsorship is not available for this position. All candidates must be eligible to work in the U.S.*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.*Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Additional Information

• Schedule: Full-time
• Job Code: 7502
• Employee Status: Regular
• Grade: H
• Department URL: https://as.stanford.edu/
• Requisition ID: 99451
• Work Arrangement : Hybrid Eligible