StaffEase LLC – Direct Hiring for Customer Service Representative Job at Lacey, WA Full Time

Do you love helping solve problems and offer 5-star service to customers? Join our client’s Customer Service Team! This company is one of the top names in their industry and this would be a great opportunity for a motivated individual to grow long-term!

As a Customer Service Representative, you will interact with customers via phone and email to answer general inquiries. You will also help resolve customer issues or any order issues, determine the cause and select the best way to correct the situation. Must be comfortable on the phone!

Additional job duties:

• Attract potential customers by answering product and service questions, suggesting information about other products and services.
• Maintain customer records by updating account information.
• Must be willing to travel to the company trade shows.
• Must be polished, professional and reliable

Job Requirements:

• Excellent verbal and written communication skills.
• Microsoft office: Advanced skills in excel and word.
• Ability to remain professional and courteous with customers.
• Excellent phone skill and demonstrated problem solving
• Must be friendly with a professional appearance.
• Excellent attendance and arrive to work on time.

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Lacey, WA 98503: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location