Spok, Inc Hiring for Field Technician (RF Technology) – Los Angeles/Metro Area – Remote (-) at Hopkins, MN  Full Time

Los Angeles/Metro Area – (Relocation Assistance Within the US is Available)

Essential Duties and Responsibilities

• Installs, repairs and provides high-level preventative maintenance of 1-way and 2-way paging transmitters.
• Performs testing, system analysis, software upgrades by utilizing local and remote diagnostics. Calculates, measures and aligns systems to meet OET65 and FCC rules and regulations.
• Operates and maintains paging equipment, including satellite systems, with extensive knowledge of software operation and upgrades, network routers, and modems when necessary. Additionally, supports and maintains peripheral devices such as DSU/CSU, multiplexers used in paging systems.
• Oversees advanced testing and troubleshooting expertise for all company Telco facilities. Coordinates repairs with Telco vendors and junior technicians.
• Operates and maintains UPS systems, ensuring batteries and capacity are sufficient to support the systems they supply. Coordinates repairs and interruptions of commercial power to vendors.
• Maintains systems integrity and operations ensuring compliance with FAA, FCC state and local codes.
• Provides written and oral reports on system operations. Maintains logs and “as built” documentation of transmitters and paging terminals.
• Investigates and diagnoses internal and external customer complaints, visits customer locations as needed to ensure system integrity. Assists with technical support to customers and junior level technicians including presentations and training.
• Provides “On Call” assistance on short notice to address any system emergency.

Required Skills and Experience

• Associate’s degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• 4-6 years related experience and/or training
• Previous experience with Word Processing software; Spreadsheet software; Telecommunications and Electronic packages.
• Strong RF background in radio and electronics.
• Must be able to travel to and from transmitter sites.
• Field experience preferred

Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok solutions. When seconds count and patients’ lives are at stake, Spok enables smarter, faster clinical communication. Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.

At Spok, Inc., we provide equal opportunity to all employees and applicants without regard to race, color, creed, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, marital status, membership or activity in a local human rights commission, status with regard to public assistance or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact Human Resources at 1-800-852-8935