Sonova Hiring for Data Protection Manager Job at Aurora, IL Full Time

Sonova AG

Who we are
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Connect Hearing, and Advanced Bionics – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.
The Way We Work
At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.

Sonova Values
At Sonova, we come to work every day knowing that continuous innovation across all disciplines, our shared engagement as a team and our responsible approach to all things we do, brings the delight of hearing to millions of people: to hear better, to listen to music, to communicate effortlessly with friends and loved ones, and to fully enjoy life with all its great variety of sounds. In doing so, our shared core values reflect the corporate culture that defines and unites us as a company across all brands and regions.

• We Care — We care for our employees, customers and consumers, as well as our shareholders and society.
• We drive innovation — We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
• We strive for excellence — We act with agility. We aim to excel. We are continuously working on improving products, services, processes and skills, to realize growth.
• We take accountability — We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
• We build the best teams — We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.

Aurora, IL
Data Protection Manager
Purpose of role: At Sonova, we’re committed to ensuring that all of our data is protected and that our work complies with data protection legislation. The Data Protection Manager will oversee data protection governance for all projects and initiatives. Provide senior stakeholder assurance through monitoring and oversight. Promote a positive data protection and privacy culture through training and awareness.

Our Offer to You:

• Improving the quality of life of millions of people suffering from hearing loss
• A challenging and motivating assignment as part of a dynamic team
• Modern mindset and processes, accommodating flexible working conditions
• Opportunities for further responsibilities and support for further training and development
• A company that values diversity and inclusion
• Sonova’s outstanding opportunities and career growth

Main Tasks and Responsibities:

• Collaborate with key internal stakeholders in the review of projects and related data to ensure compliance with local data privacy laws, and where necessary, complete and advise on privacy impact assessments
• Ensure information flow and maintain data map and processing inventory
• Execute day-to-day process for all Data Subjects’ requests (DSARs) in high volume, and Data Protection Impact Assessments (DPIAs).
• Assist in the development of quality management plans and training to ensure data privacy compliance is met
• Serve as the primary point of contact and liaison for the [Lead Supervisory Authority] and other EEA Data Protection Authorities on all data protection related matters under the GDPR and U.S. & Canada (states & provinces equivalent)
• Conduct data protection impact assessments when necessary
• Draft policies and procedures to meet global requirements under GDPR, CCPA / CPRA and all other U.S. & Canada (states & provinces equivalent) regulations along with any other requirements pertaining to countries of operation
• Ensure that company policies are in compliance with codes of practice such as GDPR (General Data Protection Regulation
• Ensure data protection compliance
• Monitor changes to applicable global privacy and regulatory laws and make recommendations to the Data Privacy Compliance Team and the Data Privacy Information Governance Committee when appropriate
• Raise awareness and train the business in data protection matters
• Set standards and review policies and procedures globally that meet the requirements under the GDPR and U.S. & Canada (states & provinces equivalent), and any localization requirements in countries of operation
• Serve as the main point of contact within the organization for staff members, regulators, and relevant public authorities on issues related to data protection
• Evaluate the existing data protection framework to identify areas of no or partial compliance, and rectify any issues
• Devise training plans and provide data protection advice to staff members
• Inform and advise the data controller or data processor on all matters related to data protection
• Promote a culture of data protection and compliance across all units of the organization
• Collaborate with the Information Security function(s) to raise employee awareness of data privacy and security issues and provide training on the subject matter
• Collaborate with the Information Security function(s) to maintain records of all data assets and exports and maintain a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to subject access requests (SARs)
• Ensure that the Company’s IT systems and procedures comply with all relevant data privacy and protection law, regulation, and policy (including in relation to the retention and destruction of data)
• Report to the Global Head of Compliance and Data Privacy and interact with local functional champions

Education and Skillset:

• Bachelor’s degree or equivalent required
• At least 3 years of experience in working in data protection matters
• Ability to understand and apply data protection laws
• Understanding of and experience in information technologies and data security
• Ability to identify data protection related issues and risks
• Good understanding of the business as well as the ability to work with all levels within the business
• Open-minded, determined, and stress resistant person with high integrity and ethical standards
• Good MS Office skills
• Fluency in English and German, both written and spoken
• Excellent ability to navigate, internal company IT systems, databases, and processes
• Extensive experience handling high volume customer or data subject request/ticket processing
• Some knowledge of global data protection principles, especially GDPR
• Some Knowledge and skill in researching and applying data privacy and data protection guidelines
• Excellent ability to navigate, internal company IT systems, databases, and processes
• Extensive experience handling high volume customer or data subject request/ticket processing
• Some knowledge of global data protection principles, especially GDPR
• Some Knowledge and skill in researching and applying data privacy and data protection guidelines
• Excellent analytical and problem-solving skills, able to work in a dynamic fast-paced environment
• Excellent communication, presentation and team working skills. Ability to collaborate with internal and external parties
• Good verbal and written communication skills
• Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
• Ability to adhere to all organizational policies and procedures

Don’t meet all the criteria? If you’re willing to go all in and learn we’d love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human.

Our Offer to you: Health Benefits & Perks:

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO & paid holidays*
• Employee Assistance Program
• Plan rules/offerings dependent upon group Company/location

Job Type: Full-time

Schedule:

• Self-determined schedule

Work Location: One location