Snowshoe Mountain Resort Hiring for Human Resources Specialist – Payroll and Benefits at Webster Springs, WV  Full Time

Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can’t wait to see you on the mountain!

Work, Play, Get Paid and Enjoy the Perks:

• Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
• 401(k) plan (Available to any employee over the age of 18)
• 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
• 30% – 45% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
• Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face

Year Round, Fully Benefitted position. Includes medical, dental and vision insurance, 401K and lots of industry perks! Come build a Career at Snowshoe/Alterra Mountain Company in Wild and Wonderful West Virginia!

RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

OUR VALUES

Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.

Integrity Performance Environment Fun Collaboration

POSITION SUMMARY

The Human Resources Specialist -Payroll and benefits position will be responsible for all aspects of employee compensation, payroll, unemployment, and FMLA compliance. Also, this position will oversee benefit administration, HRIS processing, and all other work assigned to the Human Resources Specialist -Payroll and benefits position. Lastly, this position will contribute to the Human Resources team by cross-training and performing other projects and duties as assigned.

ESSENTIAL DUTIES

This position is responsible for all aspects of employee compensation, payroll, unemployment, and FMLA compliance:

• maintains, upkeeps, files, and processes employee data daily;
• ensures all employee time is correctly approved, payroll is processed, and signed off on at the end of each pay period;
• delivers oversight of a complex seasonal operations matrix associated with staffing requirements related to our HRIS, payroll, and time keeping systems;
• responds to all full unemployment claims and inquiries, providing the state with any necessary documentation, and representing the company at unemployment hearings;
• acts in accordance with state requirements to supply employees with low earnings/partial unemployment paperwork;
• documents, monitors, and ensures compliance with the Family Medical Leave Act;
• understands the complexities of seasonal workforces and those impacts on the areas of focus above; and
• develops and delivers trainings for managers and supervisors in compensation and payroll.

This position is responsible for all aspects of employee benefits:

• Initiates new-hire benefits and changes of information by obtaining, verifying and recording employee information and informing Alterra shared services of new or changed information
• Informs employees about benefits by explaining benefit programs
• Resolves employee questions and problems regarding benefits by researching benefit policies and procedures providing answers to questions and resolutions to problems
• Retains historical reference of benefits accounts by maintaining benefit records system filing and retrieving benefit information
• Processes and maintains employee records by entering and updating new hire and re-hire information into Workday and/or informing Shared Services of any changes to employee records
• Prepares special reports by collecting, analyzing and summarizing information and trends
• Complies with federal, state, and local requirements by following policies and procedures
• Prepares work to be accomplished by gathering and sorting documents
• Maintains employee confidence and protects operations by keeping human resource information confidential
• Maintains quality service by following organization standards
• Maintains a safe and clean working environment by complying with procedures, rules and regulations
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications establishing personal networks; participating in professional societies
• Provides employee support by answering questions and requests
• Achieves departmental goals and objectives by assisting with goals, creating animation and fun
• Contributes to team effort by accomplishing related results as needed

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

This position is responsible for contributing to the Human Resources team by cross-training and performing other projects and duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS

Education: A college degree is preferred but not required.

Experience: A minimum of 1-year experience in compensation, payroll, unemployment, FMLA administration, and benefits administration is required. Previous experience with HRIS systems(workday and UKG/Kronos) and significant data entry is preferred but not required. Previous experience providing office administrative support is preferred but not required.

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

The successful candidate must have the following:

• the ability to handle a high-volume workload;
• the ability to provide supervisory guidance;
• the ability to pay close attention to detail;
• the ability to concentrate on minute details while preforming repetitive actions;
• the ability to supervise high-volume data entry;
• good communication skills, both spoken and written;
• excellent organizational skills;
• strong time-management skills;
• the ability to hold private and confidential information; and
• a positive attitude.

LEADERSHIP

• Understands business complexities and assumes responsibility for driving change
• Leads employees or teams of employees to achieve goals
• Guides employees through periods of change, even during difficult times or in the face of hard business decisions
• Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability

ENGAGEMENT

• Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
• Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
• Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
• Demonstrates true passion for the job, the resort, and the company overall
• Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.

COMMUNICATION

• Communicates clearly and appropriately – both orally and in writing
• Responds to questions or requests in a timely manner
• Conducts regular one-on-one and departmental meetings to ensure a good flow of information
• Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
• All communication is down home and strives to improve upon a high level of guest service in a friendly manner

DELIVERY

• Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
• Meets or exceeds financial goals, budgets, forecasts
• Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
• Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests’ expectations
• Takes steps to provide epic experiences that are wild, memorable and unexpected

FLEXIBILITY

• Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
• Adjusts budgets and reforecasts as needed across the year based on changing business needs
• Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
• Inspires a unified team through understanding was is required for successful, cooperative and fun team success

TRAVEL REQUIREMENTS

Any Alterra employee, intern, or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver’s Standards Policy. This policy also applies to employees, interns, or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

Office Environment:

• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

• The primary physical environment in which this position works is outdoors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc.
• The degree of strenuous activity within the position is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
• Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
• Exposure to chemicals required for cleaning, de-greasing, and painting. Exposure to Ultra Violet radiation from the sun, enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer