Are you looking to work for one of the most exciting brands in the outdoor industry? VF Corporation is looking for exceptional customer service reps to fill part-time and full-time seasonal positions in our e-Commerce Customer Service Department supporting brands like The North Face, Vans, Timberland and more!
Why should you apply?
· Earn $15.00 per hour
· Flexible hours (part-time or full-time)
· Work from home for the entire seasonal assignment
· GREAT FOOT IN THE DOOR! High level performance may lead to long term employment in Appleton, WI location
· Discounts available for VF brands
Principal Duties and Responsibilities:
· Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence.
· Process product orders and provide prompt and efficient response and resolution to all customers’ requests.
· Assist customers, sales reps, and management with inquiries or issues concerning orders.
· Analyze, review, and process customer’s request for return authorization and credits.
· Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments.
· Provide technical and/or product information as required to respond to customer inquiries.
· Certain Customer Service Representatives will have additional responsibilities to service our customers over social media platforms
Job Types: Full-time, Part-time, Contract, Temporary, Internship
Pay: $18.75 – $25.61 per hour
Benefits:
Schedule:
Supplemental Pay:
Work Location: One location
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