SK Food Group Hiring for Manufacturing Customer Service Representative Job at Remote Full Time

Who Are We

Established in 1943, the SK Food Group is a leader in the food manufacturing and wholesale food sales industry. We produce a complete line of products for many different market segments including retail, convenience stores, vending and the transportation industry. In addition, we pride ourselves on the sub-contract manufacturing and private labeling capabilities our company offers to customers throughout the United States. Please visit http://www.skfoodgroup.com for more information.

SK Food Group is currently seeking:

Customer Service Representative

Reports to: Customer Service Supervisor

Location: Remote

Purpose of the Job

Interact with customers to ensure that all customer orders are entered into the system. Monitor orders to ensure customer expectations are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Ensure that all customer orders are entered into the system accurately and in a timely manner.

• Communicate with customers on all issues related to their orders.
• Send order acknowledgements to customers.
• Ensure pricing in the system is accurate.
• Coordinate with shipping and planning to ensure customer orders are processed timely.
• Coordinate with outside freight company to ensure shipments are processed timely.
• Maintain customer files in the system.
• Other duties as assigned.

Regular and predictable attendance is an essential function of this position.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION and EXPERIENCE

High School Diploma or general education degree (G.E.D.); or one to two years related experience and/or training; or equivalent combination of education and experience.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES

· Ability to communicate effectively with customers or employees of the organization.

· Ability to use Excel, Word and PowerPoint.

BENEFITS:

SK Food Group provides competitive pay along with a comprehensive benefit program for all associates which includes:

*Company Paid Medical Insurance

*Associate Bonus Programs

*Family & Friends Referral Bonuses

*DailyPay – Access Earned Pay Sooner

*401k Retirement Plan with company match

*Paid Time Off and Paid Holidays

*Paid Parental Leave

*Health & Dependent Care Flex Spending Accounts

*Dependent scholarship opportunities

*Educational Tuition Assistance

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Manufacturing: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)
• Accounting: 2 years (Preferred)
• Payroll: 2 years (Preferred)

Work Location: Remote