SJ Amoroso Construction Hiring for IT Manager Job at Redwood Shores, CA Full Time

Under the direction of the CFO, the exempt IT Manager will be responsible for the duties summarized below. We are seeking an experienced IT Manager who understands the urgency of getting the job done, uses skills to make the company personnel more effective and keeping the company secure. This position will spend time maintaining the current IT infrastructure including laptops, desktops, peripherals (phones, tablets, etc.), end-user support, and helpdesk functions. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. This individual must be willing to work after hours and/or weekends as needed.

Essential Job Functions

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Handle business-critical IT tasks and system administration
• Develop a strategic roadmap for user device platforms, security and monitoring tools as it relates to IT
• Start-up new applications for ticketing, asset tracking, etc.
• Provide remote troubleshooting for offices and jobsites staffs on IT system issues
• Provide end-user support related to Microsoft Office and Box
• Implement MDM software using Intune in collaboration with Apple and Android devices
• Diagnose and troubleshoot WAN/LAN issues
• Track and maintain hardware, software and systems inventory
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
• Assess vendors and develop test strategies for new hardware and software
• Generate and maintain IT issues logs and provide appropriate corporate training
• Formulate and maintain policies, procedures and documentation for the IT Operations area
• Implement effective problem management processes to identify and proactively remediate incident trends
• Installation, operation, maintenance, and repair of operating systems, networks, and programs on personal computers
• Analyze complex computer systems, identify problems, and develop and implement logical conclusions and effective solutions
• Ensure that all IT operations are aligned with business needs

Qualifications

• Minimum of 10 years technical support experience in an IT support environment with increasing responsibilities
• BS degree in IT/MIS or equivalent training and experience
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
• Demonstrated success in working with people in establishing goals, objectives, and change management plans
• Thirst and ability to easily adapt to and learn new technologies
• Ability to coordinate, research, and analyze special projects/reports
• Should have or be working toward industry-specific professional certifications including but not limited to A+, Security+, MCSE, CCNA, etc

Skills and Abilities

• Excellent written and verbal communication skills
• Ability and willingness to conduct group training and presentations
• Self-starter with high motivation to serve end-users

S.J. Amoroso Construction Co., LLC reserves the right to amend job descriptions as required to meet shifting organizational priorities.

Job Type: Full-time