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Shiseido Americas Corporation Hiring for Senior Engineer, IT – Systems Infrastructure Operations Job at Remote Full Time
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Job Summary:
The position requires significant knowledge of best practices that fit the Shiseido IT organization, specifically in the infrastructure and system admin space. The individual collaborates closely with the IT organization to provide operations support, monitoring, troubleshooting and upgrades to meet overall business IT infrastructure needs. This qualified candidate will develop, document, and monitor systems the operational standards and procedures for the system. The individual will review, maintain and improve a stable server & storage environment across the region. The individual will require exceptional troubleshooting and problem-solving skills in a fast-paced IT environment. They will need to have a flexible schedule (including nights, weekends, and holidays). The qualified candidate will assist with the architecture roadmap for regional infrastructure services and serve as a technical lead for escalation of advanced incidents, problems and change management. The candidate will understand the nature of Shiseido’s ecommerce business and its perpetual evolution, and they are committed to delivering results for our customers and staying on the edge of current technologies.
The position requires significant knowledge of best practices that fit the Shiseido IT organization, specifically in the infrastructure and system admin space. The individual collaborates closely with the IT organization to provide operations support, monitoring, troubleshooting and upgrades to meet overall business IT infrastructure needs. This qualified candidate will develop, document, and monitor systems the operational standards and procedures for the system. The individual will review, maintain and improve a stable server & storage environment across the region. The individual will require exceptional troubleshooting and problem-solving skills in a fast-paced IT environment. They will need to have a flexible schedule (including nights, weekends, and holidays). The qualified candidate will assist with the architecture roadmap for regional infrastructure services and serve as a technical lead for escalation of advanced incidents, problems and change management. The candidate will understand the nature of Shiseido’s ecommerce business and its perpetual evolution, and they are committed to delivering results for our customers and staying on the edge of current technologies.
Primary Duties & Responsibilities:
Responsible for day-to-day operations including installation, configuration, and maintenance of Microsoft and Linux systems.
Participate in technical research and development to enable continuing innovation within the infrastructure.
Work closely with team members to resolve technical issues, as well as perform routine tasks such as monitoring, server management, active directory administration, software installation, imaging, etc.
Assist with the forecasting and managing of server technologies and growth, coordinate and manage client/server disaster recovery planning.
Manage patch and security changes per policy and pro-actively monitor the environment for patch compliance.
Participate in long- and short-range technology planning.
Maintain documentation for configurations, operating procedures, and service records relating to the infrastructure and software.
Troubleshoot Windows/Linux networks, storage, application, and hyper-converged platforms
Experience working with an external managed service provider
Participate in technical planning meetings
Qualifications & Competencies:
Bachelor’s Degree in IT or IS or equivalent work experience
6+ years of hands-on experience with Windows and Linux System Administration, preferably in an Enterprise environment, supporting large-scale servers.
3+ years of experience with managing & troubleshooting Citrix environment.
Working knowledge of Nutanix and VMWare platforms.
Understanding of Privilege Access Management and administration.
Ability to manage Cloud operations, Azure / AWS.
Ability to troubleshoot, maintain integrity and configure network components along with implementing operating-system enhancements to improve reliability and performance.
Strong Windows and Linux knowledge, analytical problem-solving skills
Ability to establish and maintain security and integrity controls by planning, testing, and performing scheduled and unscheduled maintenance activities, monitor critical systems
Strong analytical and decision-making skills with the ability to take corrective actions prior to failures
Ability to be a team player, including coordinating and collaborating across multiple teams and vendors to achieve common goals for success.
Ability to learn, transfer knowledge, and train staff in new technologies.
Desired Skills and Certificates:
Microsoft Windows Server Operating Systems (all versions)
Linux Administration (Red Hat)
Virtualization (VMware ESXi)
Microsoft Active Directory Administration
Monitoring (SolarWinds)
Citrix XenApp / XenDesktop Administration
Patch Management (SCCM)
Azure File Storage Administration
Backup / Recovery (Barracuda)
Scripting with PowerShell and Bash script
Nutanix Platform (not reqd but would be a plus)
DNS Management Services (internal & public)
VPN Network Knowledge and configuration
Vulnerability management & remediation
Endpoint management
Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
