This role may also support Allstate mail and/or email programs.
This position will be charged with all aspects of email program implementation including but not limited to – email design, planning, building and executing campaigns. This position will also provide strategic and test recommendations.
Key Responsibilities:
Coordinate day to day activities associated with campaign development and execution
Coordinate both internal and external resources to execute campaigns within prescribed timeline
Adhere to assigned budget; recommend efficiencies
Implement tests designed to improve performance and/or efficiency; make testing recommendations
Provide reporting support including trending and tracking operational metrics and key performance indicators
Create and maintain campaign presentations and support materials
Work with internal, external, and field stakeholders to maximize campaign engagement and results – including the development and execution of appropriate communications
Act as a Subject Matter Expert (SME) for programs owned
Ad hoc duties as assigned, including the support of Allstate programs
Advocate on behalf of the customer at every stage of the campaign development and implementation process Education and Experience:
4+ years of directly related experience
Experience managing client expectations a plus
Bachelor’s Degree or equivalent experience Functional Skills:
Experienced in email production and mobile friendly template creation
Experienced in email campaign management – including improving campaign results
Knowledge of data-driven methodology and measurement principles, including incremental measurement
Ability to coordinate the activities of multiple internal and external partners
Ability to coordinate multiple projects under tight timelines
Intermediate analytic skills and ability to translate analysis into actionable recommendations
Intermediate project management skills
Intermediate interpersonal skills
Intermediate verbal, written, and presentation skills
Intermediate Microsoft Office, including Excel and PowerPoint
Ability to learn new software applications
Ability to communicate with a client
Understanding of journey mapping, email triggers, segmentation, and behavior targeting.
Knowledge of Salesforce Marketing Cloud: Email Studio, Content Builder and Journey Builder
Salesforce Marketing Cloud Email Specialist Certification preferred Notes: The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
Compensation offered for this role is $60,100.00-$102,625.00 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
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Allstate generally does not sponsor individuals for employment-based visas for this position.
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