Saverglass Inc Hiring for Account Coordinator Job at Louisville, KY Full Time

Saverglass Inc. is the world leader manufacturer specialized in the production and decoration of luxury and high-end glass bottles for the wine and spirits industry. This French industrial group is the preferred partner of brand developers and the biggest names in wines and spirits in the world.

Our work environment includes:

• Modern office setting
• Safe work environment
• Growth opportunities

Select the following link to learn more about us: https://www.saverglass.com/

Overall purpose and objective of the position:

Our company is currently seeking a competent, self-motivated Account Coordinator to join our growing team. The successful candidate will serve as a point of contact for customers with queries about product, orders and deliveries and provide support to our Executive Sales team. This is an excellent opportunity for an individual who has strong client service skills, a friendly personality and has a deep knowledge of customer service best practices.

Reports to: Customer Service Regional Manager

Classification: Full-Time, Non-Exempt

Responsibilities:

• Work with the Customer Service Manager and Sales Executives to develop a strong working relationship with the client.
• Coordinate and fulfill client requests in a timely manner.
• Communicate regularly with clients to provide product updates.
• Receive and process sales orders online, via phone and email.
• Liaise with the Logistics department to ensure timely deliveries.
• Entering order information into the company database.
• Check data accuracy in orders and invoices.
• Maintain active knowledge of industry trends, advancements, and competitor activities.
• Work on special projects as directed by the Customer Service Manager and Sales Manager.

Required Skills and Qualifications:

• 3 years in customer service
• Advanced sales and customer skills
• Must have basic computer competency, entry level data entry
• Strong analytical, organizational, and communication skills to provide support to a large number of clients
• Able to problem solve
• Ability to effectively communicate with clients and team members
• SAP experience is a plus
• Strong attention to detail
• Sales or relevant field is a plus

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In performing the duties of this job, the employee would be required to spend the subsequent amount of the workday doing:

• The ability to hear, understand, and distinguish speech and/or other sounds
• The ability to speak by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• Close vision, distance vision, peripheral vision, depth perception
• Generally in an indoor setting
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment

Job Type: Full-time

Pay: $48,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Louisville, KY 40202: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• SAP: 2 years (Preferred)
• Warehouse distribution: 2 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: Hybrid remote in Louisville, KY 40202