Sanofi Hiring for Storage & Backup Expert/Cloud Engineer Job at Bridgewater, NJ Full Time

JOB SUMMARY:

Within the Digital organization, Digital Infrastructure is a global team leading Sanofi into the next generation of datacenter and cloud computing. responsible for server, virtualization, storage and backup technologies in our public cloud, private cloud, and on-premises.

To expand and strengthen the team we are looking for a Storage Expert based in TBD. The candidate must have a very high degree of technical expertise with enterprise storage and cloud solutions, including the ability to perform detailed design, analysis and troubleshooting on any platforms. This candidate must possess a very strong background and management expertise in Storage and Cloud technologies.

The candidate main activities are :

IT Systems Monitoring, Operation and Management :

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  Specifies, refines, updates and makes available ad-hoc monitoring, necessary to operate the Digital infrastructures.

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  Complies with established processes and procedures such as, configuration, problem and change management (ITIL) and maintenance.

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  Helps, Trains, Drives operation team to quickly solve issues within committed SLAs.

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  Collaborates with operation team during crisis to investigate and troubleshoot: hardware, software, applications, processe…
  Identifies the root cause and fix issues ensuring system integrity, system interoperability and information security.

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  Manages obsolescence maintaining aging infrastructure up to date and Defines retirement and refresh plans.

IT Systems Engineering :

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  Engineers infrastructure services to meet solution requirements such as specifications, costs, quality, information security and data protection.

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  Follows Sanofi’s Agile methodology to analyse and build the required components and interfaces.

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  Identifies change requirements and the components involved: hardware, software, applications, processes, information and technology platform. Takes into account interoperability, scalability, usability and security.

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  Maintains alignment between business evolution and technology developments.

The primary responsibilities of this expert include:

• Provide technology expertise for incident troubleshooting, problem solving and leadership to operational support teams.

• Point of contact for support teams, business partners, and local operations experts for any infrastructure related matter.

• Identify, Define, Communicate and implement Improvement Plans, to ensure and maintain the robustness (availability, reliability, efficiency, performance) of our infrastructures around the globe.

• Investigate, architect, design and recommend solutions that leverage Sanofi standards.

• Take ownership for the development of effective and optimized solutions and collaborate with relevant teams to ensure delivery of a complete operational service contributing value to the business.

• Responsible for the planning, design, implementation and proper documentation of solutions.

• Ensure that infrastructure services are delivered in a consistent and quality compliant manner, aligned with established processes, methodologies and best practices.

• Project management of multiple small-to-large projects in a complex global environment.

• Facilitate move to cloud with strong expertise in modern cloud technologies.

• Work to achieve common goals within Digital TECH, managing close relationships with all stakeholders to ensure alignment with mutually-agreed objectives.

• Strong collaboration with the global team.

Knowledge And Skills (Essential):

Technical Knowledge:

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  Proven expertise in storage “Hybrid Cloud” management and architecture design, having strong performance, maintainability, scalability, availability, security and accessibility requirements.

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  Previous experience in storage monitoring implementation at large scale.

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  Subject matter expert in Storage Engineering

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    In-depth understanding of storage technologies (not limited to) NetApp, EMC, HPE, Datacore in large scale SAN (Brocade & Cisco) and NAS environments.

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    Knowledge and experience with Commvault for Operational & Disaster Recovery.

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    Technical background of related technologies including Server, Network and Security: (VMWare, Windows, Unix).

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    Strong expertise and knowledge of modern cloud storage technologies (Azure…)

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  Subject matter expert in Automation

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    Reduce the burden on operation using Automation tools (Ansible/Terraform)

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    End to end automation of provisioning service requests, dashboards and reports.

Skills:

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  Provide expertise to help solve complex technical problems and ensure best architecture solutions are implemented.

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  Identify old, existing and new hardware components/software weaknesses.

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  Design and develop hardware architecture and associated service offerings.

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  Apply agile development and/or process models, to develop effectively and efficiently.

Autonomy and Networking:

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  Ability to work in a global team environment.

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  Collaborative team member with proven ability to assist in large, complex and diverse services and personnel, including successful global project implementation support.

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  Ability to learn new technologies quickly and integrate them into a distributed environment.

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  Think out of the box.

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  Self-motivated with an ability to successfully prioritize tasks and work independently

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  Strong organizational skills and attention to detail

Skills:

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  Identify and show the impact that system integration has on existing system/organization.

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  Organize and support deployment workflow and product roll-out activities with other teams.

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  Identify and engage expertise needed to solve interoperability problems.

Communication:

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  Proven communication skills (verbal, written, presentation) and experiences in a networked organizational environment, for IT and non-IT audiences.

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  International cultural awareness, respect for diversity and ability to effectively work in a global, multi-national matrix organization
  

Skills:

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  Fluency in English mandatory.

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  Document and record activities, problems and related repair activities

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  Explain and communicate the design/development to the customer

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  Assist in communication of the enterprise architecture and standards, principles and objectives to the application teams.

Formal Education And Experience Required:

• Bachelor’s degree or equivalent work experience

• 5+ Years direct, progressive hands-on storage management experience,
  with at least 1+ years in a large global environment.

MAJOR DUTIES & RESPONSIBILITIES: Briefly describe the major duties and responsibilities for which the job is held accountable (what the job does, why is it done/impact)

1. Provide technical expertise and leadership to operational support teams globally to ensure operational excellence of our infrastructures.

2. Investigate, design, recommend, and implement Hybrid Cloud solutions to drive Sanofi strategy.

3. Subject matter expert for storage & Cloud technologies globally.

Major Challenges/Problems (to be addressed in the coming 6-12 months)

Execute our Hybrid cloud strategy

Facilitate the public cloud migration strategy.
Execute our service transformation by leveraging cloud technologies and end-to-end automation.

Optimize our traditional IT environment

Enhance and automatize further our global on-premise storage environment with new technologies.

Remove legacy solutions to modernize the infrastructure and ease the support burden.

Obsolescence Management

Manage obsolescence and technical debt to mitigate operational & security risk.

Security improvement

Improve the security level on the different technologies.

B. Key Internal and External Relationships.

Sanofi SSB team (service owners, architects, and technical experts)

Regular interactions with collegues within SSB team for collaborative solution design

Sanofi Technology Operations team (service managers)

Regular interactions with Sanofi operations teams to ensure operational excellence.

Operations Partner (external)

Regular interactions with operations team, providing technical and strategic expertise to address operational issues.

Security team

Regular interaction with security team to improve the cyber resilience of our infrastructures.

As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. All US based roles require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.