San Diego State University Hiring for Financial Aid Counselor Trainee (Student Services Professional I) at San Diego Full Time

Financial Aid Counselor Trainee (Student Services Professional I)

Job No: 518332
Work Type:
Locations: San Diego
Categories: Unit 4 – APC – Academic Professionals of California, Administrative, Temporary, Full Time

Position Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU’s staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Joan and Art Barron Veterans Center; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:

• Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
• Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
• Enhancing the career and educational pathways of a diverse student body, the faculty and staff; and
• Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well- being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

The Office of Financial Aid and Scholarships (OFAS) supports students attending SDSU at all of the university’s campuses – San Diego, Imperial Valley, and Global Campus. OFAS determines student eligibility for federal, state, and institutional financial aid funds and private/institutional scholarship funds according to applicable statutes, regulations, and requirements, and coordinates the administration of these funds with numerous external sources. The responsibilities are carried out by a highly trained staff using an innovative, state-of-the-art data processing system and an efficient and effective organizational structure. The Office’s broad range of responsibilities includes awarding over $250 million of financial aid and scholarship funds coordinated and administered by the university, counseling students and parents about availability and eligibility criteria for all aid programs, coordinating reporting responsibilities with all funding sources, and managing aid delivery in a timely and accurate manner.

The management team (the Director, one Associate Director, and three Assistant Directors) oversees all functions of the office, in consultation with the Vice President and Associate Vice President for Student Affairs and Campus Diversity Administration determines policy, approves procedures, manages the financial aid and scholarship funds and operating budget, collaborates with other university personnel, and provides a progressive and dynamic environment for staff to accomplish specified objectives. The financial aid and scholarship counseling and program administration staff (comprised of Student Services Professionals I, II, and III) counsels students and parents in-person and administers assigned aid programs, scholarships and office functions, maintains applicant and award information in the financial aid and scholarship databases, retaining paper records only where required, evaluates all aspects of a student’s eligibility including the exercise of professional judgment, and verifies initial and continued eligibility for various aid programs.

Under direct supervision provide daily support and contact with financial aid and scholarships applicants and parents regarding financial aid/scholarship eligibility requirements, satisfactory academic progress, personal budgeting techniques, and resolution of family financial circumstances which could preclude attendance at the university. Review system-generated need analyses/awards to ensure compliance with federal and state laws, regulations, policies and procedures. Assess student’s current and potential financial and academic circumstances and make appropriate recommendations based on established guidelines.

Assist various program coordinators with responsibilities as needed (e.g., NSLDS, File Review, QC Report, Scholarships, Satisfactory Academic Progress). This position will support the financial aid needs of students at the San Diego, Imperial Valley, and Global Campuses.

For information about the Office of Financial Aid and Scholarships , click here.

This position is a full-time, temporary position anticipated to end on September 26, 2023, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday-Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

This position is physically located at the SDSU Main Campus in San Diego.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Preferred Qualifications

Customer service experience working in a financial aid and/ or student account services office setting is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,513 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $3,513 – $4,298 per month.

SDSU Vaccine Policy

In accordance with the California State University system wide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university’s secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU’s COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 24, 2022. To receive full consideration, apply by September 23, 2022. The position will remain open until filled..

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person’s identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Pang Thao at [email protected].

Advertised: Sep 09, 2022 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/518332/financial-aid-counselor-trainee-student-services-professional-i

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