We are one of the largest kitchen & bath companies in New England and we are continuing to grow, most recently opening our 6th design showroom in Framingham. We are a family-owned company with our roots in hardware back in 1934. As a family-owned business, we appreciate our employees as we know they are the key and work to provide the best working environment.
Due to our continued growth, we are looking for professional, service minded candidates to add to our Customer Service team who support our kitchen & bath showrooms and retail customers.
The Sales Support Representative role is primarily responsible for the servicing of both internal and external customers regarding general inquiries, order processing and scheduling in collaboration with other departments. This position is also responsible for accurate sales order entry, purchasing and expediting of cabinets and other related items per the sales order. This position will work closely with vendors, sales staff, distribution functions (receiving/shipping) and other support departments and will provide a high level of urgency and both internal and external customer service.
This role may be structured as a hybrid role and could work out of Braintree location. Initial 3 months would need to be in office for training purposes.
Requirements
To be successful in the Sales Support Representative role, individual will have a “can-do” approach to their work.
Knowledge, Skills and Abilities
Education and Experience
Physical Requirements
Norfolk Kitchen & Bath is part of The Norfolk Companies family and we are committed to creating the best place to work. The remodeling industry boomed during the last 18 months and we continue to see growth. Learn more about us on our website.
We provide competitive compensation as well as benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, training and voluntary life, vision & short-term disability insurance.
Job Type: Full-time
Pay: Up to $26.00 per hour
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Work Location: Hybrid remote in Braintree, MA 02184