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Service (Shift) Manager
Hiring Immediatly – $16.75/hr
Join the Drive-Thru Revolution!
Salad and Go (“SAG”) is on a mission to disrupt the fast-food industry by making healthy and nutritious made-to-order food affordable and available to all. We operate 750 sq. ft. drive-thru only locations serving an intentionally simplified and streamlined menu to enable operational efficiencies that allow the company to offer the lowest price possible to guests – most notably $5.74 for salads and wraps with chicken or organic tofu. We cater to all dayparts with $1 organic cold brew and five different breakfast burritos, made with real eggs, an all-natural tortilla, and served with house-made salsa for $2.99.
We are also a “for good” company. This philosophy has informed our strategy of lowering prices to our guests to increase accessibility, raise team member wages, and, most importantly, give back to the community in a big way. Since April 2020, SAG has donated roughly 4,000 salads per week to non-profit organizations that fight hunger and homelessness. In the last 12 months, SAG has donated over 200,000 salads and, in 2021, will donate even more as we expand into new markets. Salad and Go is a fast-paced and rewarding environment where we love what we do.
The Role:
If you love guest service, have strong attention to detail, have a huge sense of personal accountability, care about the people around you, and would like to be a part of our Drive-thru Revolution, we’d love to talk to you! We are currently looking for passionate and experienced Service (Shift) Managers to lead teams and grow the business as we expand.
The Service Manager must be able to work a varied schedule with minimal restrictions. They must be able to work in a team environment and maintain Team Member morale and enthusiasm for guest service. Service Managers must be able to give direction, problem solve service issues, and provide courteous guest service. This position requires knowledge of all operational standards and the ability to perform positional tasks at a high level of speed and accuracy.
- Assume the responsibilities of the store when the Store Manager or Assistant Manager is not in the store.
- Responsible for the performance of all team members assigned to their shift.
- Provide appropriate coaching and performance correcting feedback, as well as encouragement.
- Ensure that guests are served in a courteous, timely manner following all Salad and Go operating procedures.
- Maintain high food quality and attractive food appearance in accordance with Salad and Go specifications.
- Assist in maintaining proper sanitation and cleanliness of the unit to fulfill health department and Salad and Go standards.
- Always maintain food safety standards including hand washing, product and equipment temperature monitoring, FIFO.
- Ensure the completion of team member training scheduled during their shift.
- Assist in ordering inventory on a timely basis to ensure an adequate supply and minimize waste.
- Achieve financial standards for food, labor and controllable costs during their shifts.
Requirements
What you bring:
- 1+ years of fast-food restaurant experience
- Pride in delivering outstanding guest service
- Ability to adapt to change and thrive in a fast-paced environment
- Strong time management, multitasking, and decision-making skills
- Results-oriented and problem-solving mindset
- Dedication to continuous improvement and learning
- Curiosity, ambition, and authenticity
Benefits
The Perks:
- Closed on seven major holidays so you can spend time with loved ones
- A defined career path with tremendous growth potential
- Clean, natural light, and grease-free work environments
- Free meals (never worry about eating healthy again!)