Saint Leo University Looking for Program Manager Full Time

Job Description Summary

The incumbent works closely with and provides support to the Department Chairs, Dean, and Associate Dean in the College of CARDS (Computing, Artificial Intelligence, Robotics & data Science) as assigned. The Program Manager must possess a superior standard of work, exercise discretion when handling confidential information, and pay close attention to detail.

Job Description

Duties and Tasks:

• Advise current and prospective graduate business students on academic and career issues via orientation seminars, by phone, email and in person appointments
• Orient graduate CARDS students through online and campus orientation seminars
• Coordinate and monitor internships for on-ground graduate CARDS students
• Identify and maintain affiliations with external organizations to create mentorship, internship, and employment opportunities for CARDS graduate students
• Establish relationships with CARDS graduate students to assess skills and interests and assist them with internship placements
• Respond to questions from students, faculty, and staff regarding graduate business degree programs, requirements, policies, and procedures
• Counsel students with sanctions on appropriate processes
• Review and recommend academic sanctions for graduate CARDS students
• Evaluate and make recommendations for student requests for reinstatement
• Research and make recommendations for student requests such as provisional admissions, transfer of credits, reinstatement, etc.
• Analyze student and faculty data and generate reports as needed
• Coordinate and organize tutoring or other Student Services for on-ground graduate CARDS students
• Coordinate and implement on campus events and activities such as Seminars, Colloquia, Orientation Sessions, and Intercessions for graduate CARDS students
• Develop and maintain reports to support program assessment and accreditation
• Analyze and evaluate student enrollment and faculty evaluation reports
• Collect and compile data related to graduate students and career choices
• Create and maintain an alumni database
• Assist with faculty clearances, budget reports, course schedules, and program evaluations as assigned
• Hire and supervise student workers
• Identify opportunities for continuous process improvements within the program office and assist with implementation of processes
• Process student grade appeals, and student sanction appeals
• Assist faculty and students with D2L course issues
• Check courses at start of term for Instructor activity
• Create faculty contract payroll each semester for overloads
• Schedule all graduate business faculty
• Schedule, build, and optimize campus and online classes
• Monitor daily reports for low enrollment
• Work with re-enrollment to register/drop students as needed, & 3+1 student tracking
• Coordinates with Bridge Program Director to assist incoming students
• Process degree audits for commencement
• Regularly exercise professionalism, discretion and independent judgement to determine appropriate responses to represent CARDS
• Research student concerns and extenuating circumstances. Regularly exercise discretion and independent judgement to determine the response from the Dean office
• Provide exceptional customer service
• Provides administrative support and performs other duties as assigned by Chairs, Associate Dean, or Dean of the College of CARDS

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:

• Bachelor’s degree or at least 7 years working experience in higher education
• Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge:

• Knowledge of statistical software tools for analyzing and presenting data
• Knowledge of academic processes

Skills:

• Must demonstrate excellent interpersonal, oral and written communication skills
• Excellent computer skills: Microsoft Word, Excel, PowerPoint, Access, and Datatel, and knowledge of internet resources
• Excellent customer service skills

Abilities:

• Ability to analyze data and generate reports using a variety of analytical tools
• Ability to work in a team environment
• Ability to prioritize work and handle multiple tasks
• Ability to work independently with minimal supervision
• Ability to maintain confidentiality of information

Why Work at Saint Leo?

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• Inclusive Group Health Plan (Medical, Dental, Vision)
• Group Health Plan features include Teledoc, Surgery Plus!, Wellness Incentive Program, Nationwide Pet Insurance, just to name a few!
• Health Reimbursement Account (University Paid!) and Flexible Spending Accounts (healthcare and dependent options)
• Tuition Remission (Employee, Spouse, and Dependents)*
• Tuition Exchange opportunity for dependent of employees*
• Paid Personal Leave (Sick, Vacation, Holidays)
• 403b Retirement Plan
• Basic Life and AD&D Insurance valued at 30k (University Paid!)
• Income Protection Benefits after one year
• Additional options for supplemental insurance 

*Eligibility based on meeting required service period