Saint Leo University Hiring for Enrollment Project Manager at University Campus Full Time

Job Description SummaryUnder the general direction of the Assistant Vice President Enrollment Services and Operations (AVESO) and part of the Division of Strategic Enrollment Management, the Enrollment Project Manager maintains responsibility for the implementation, tracking and management of operational projects and reports for the Strategic Enrollment Management division.Job DescriptionDuties and Tasks:

NOTE: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar or related or a logical assignment to the position. Management may require incumbents to perform duties other than those contained in this document.

• Lead project tracking and assist with area leadership to develop and implement departmental policies, guidelines and standard operating procedures that enhance the customer experience.
• Create and update enrollment reports, dashboards, etc. with the direction of the AVPESO and/or Vice President of Strategic Enrollment Management (VPSEM)
• After receiving clear direction from the AVPESO, meet with key stakeholders to gather project vision, scope and requirements.
• Determine the objectives, key performance indicators and/or success metrics upon which the project will be evaluated at its completion.
• Identify and lead project teams to ensure that project deliverables are on time, within budget and at the required level of quality.
• Oversee creation and timely updates of reports and conduct regular report-outs on the results of project activities. Identify project risks and work collaboratively with internal departments and external vendors to remove barriers that slow or prevent the successful attainment project objectives.
• Evaluate project outcomes and make recommendations for future customer experience improvement.
• Provide documentation on processes
• Maintain a pulse on industry trends and technology to generate improved admissions process and enhance the customer experience.
• Demonstrate integrity, ethical behavior in working with confidential information.
• Interpret, apply and comply with university as well as federal, state and institutional regulations governing student financial aid; maintain current working knowledge of guidelines/regulations related to financial aid.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge:

• Knowledge of principles and processes for providing customer service.
• Prior admissions experience, advising skills, and/or report writing preferably in higher education.
• Previous project management and higher education experience required.
• Experience with related marketing and communication in college enrollment and admissions.
• Strong communication skills, both oral and written
• Professional experience working with an admissions CRM (Experience with Salesforce and/or Pardot is
• a plus) strongly preferred.
• Any equivalent combination of education, experience, and training that provides the required
• knowledge, skills, and abilities.

Skills:

• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
• conclusions or approaches to problems.
• Skill in understanding written sentences and paragraphs in work related documents.
• Skill in speaking effectively to others to convey information.
• Skill in communicating effectively in writing as appropriate for the needs of the audience.
• Skill in using advanced critical thinking skills and complex problem solving including reviewing related
• information to develop and evaluate options and implement solutions.
• Skill in adjusting actions in relation to others’ actions.
• Intermediate skill in Microsoft Office Suite, student information systems and other software.
• Exceptional written and oral communication skills.
• Strong analytical and problem-solving skills.
• Abilities:
• Ability to work in a fast-paced, goal-driven, collaborative environment is a must.
• Ability and willingness to work evenings and weekends. Travel required.
• Ability to work in a team environment, plan and organize work, prioritize work and manage time
• Able to develop and maintain effective and productive relationships.
• Must be able to work independently.
• Work is performed in a variety of environments and requires the ability to lift up to 30 pounds
• frequently. Work requires frequent standing, walking, sitting, repetitive motion and vision of computer monitors.

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:

• Bachelor’s degree required from a regionally accredited college or university.
• Master’s Degree preferred from a regionally accredited college or University,
• Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.

PHYSICAL DEMANDS:

• Work is performed in a variety of environments and requires the ability to lift up to 30 pounds frequently. Work requires frequent standing, walking, sitting, repetitive motion and vision of computer monitors.

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success.

Why Work at Saint Leo?

What it’s Like to Work Here: Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• Inclusive Group Health Plan (Medical, Dental, Vision)
• Group Health Plan features include Teledoc, Surgery Plus!, Wellness Incentive Program, Nationwide Pet Insurance, just to name a few!
• Health Reimbursement Account (University Paid!) and Flexible Spending Accounts (healthcare and dependent options)
• Tuition Remission (Employee, Spouse, and Dependents)*
• Tuition Exchange opportunity for dependent of employees*
• Paid Personal Leave (Sick, Vacation, Holidays)
• 403b Retirement Plan
• Basic Life and AD&D Insurance valued at 30k (University Paid!)
• Income Protection Benefits after one year
• Additional options for supplemental insurance

*Eligibility based on meeting required service period