Job Description
RF Installations LLC (RFI) is a national labor broker of installation services to big box retailers and manufacturers. RFI sources an independent contractor workforce of over 1,000 crews, and manages more than 100,000 installations of doors, windows, kitchens, and many other programs. RFI prides itself on its being the experts in coordinating the client and customer installation experience and exceeding their satisfaction expectations.
We are looking for individuals that love technology and have good customer handling skills. You will be working with people daily who need help troubleshooting technical issues with their computer. Work hours are M-F covering day-time hours of 8am-7pm central time. A Tier 1 Technical Support Representative is responsible for handling front line inbound telephone calls and written or internet-based inquiries from customers regarding a wide variety technical issue including email, SharePoint, Office 365, and network connectivity. Support includes diagnosing, troubleshooting, documenting, and resolving technical issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
EDUCATION AND EXPERIENCE
REQUIRED SKILLS AND ABILITIES
Job Type: Full-time’
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Benefit Conditions:
This Company Describes Its Culture as:
This Job Is Ideal for Someone Who Is:
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Benefits:
Schedule:
Experience:
Work Location: One location
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