Resources For Human Development Hiring for Donor Relations Specialist at Philadelphia, PA  Full Time

The Donor Relations Specialist is responsible for providing high-level customer service and stewardship to donors. The position will support RHD’s fundraising efforts through management of grant tracking, reporting and reconciliation processes, corporate donor prospecting, maintaining donor information, and all donor-related outreach and communications.

• Provides responsive and comprehensive customer service to donors with professionalism and timely attention to detail.
• Makes direct solicitation visits and calls to potential donors, respond to donor inquiries in writing and compose follow-up call reports.
• Provides operational support of the department, including project management of funding organizations, corporate events, donor stewardship and administration of donor funds.
• Coordinates the administrative processes, criteria compliance, and awarding process for foundation grant funds.
• Generates reports and metrics, conducts research, and creates opportunities to cultivate mid-level donors.
• Provides donor stewardship and customized engagement with an integrated effort to enrich and deepen 1:1 experiences for donors, including but not limited to site visits, meetings, exclusive opportunities, personalized thank you notes and impact reports.
• Creates and maintains annual calendar of donor stewardship and outreach touchpoints.
• Researches prospects and categorizes their participation in volunteering or fundraising activities.
• Provides support to ensure that all corporate donations and pledges are reconciled.
• Assists in developing marketing materials in a variety of media to promote fundraising activities.
• Conducts merges and updates donor records. Ensures the integrity and accuracy of the Raiser’s Edge database.

• Minimum of 3 years of donor relations experience

• Bachelor’s Degree or equivalent experience

• Bachelor’s Degree or equivalent experience
• Minimum of 3 years of donor relations experience
• Excellent interpersonal, verbal and written communications skills. Candidate should possess the ability to comfortably interact with diverse audiences, as well as nonprofit and community stakeholder groups.
• Candidate should be a self-starter, possess the ability to understand constituent’s motivations, expectations, goals and nurture relationships over time to create lasting bonds.
• Excellent organizational skills and attention to detail. Ability to prioritize work and adjust to multiple demands.
• Knowledge of fundraising, prospect research and donor relations
• Experience with Raiser’s Edge or related donor management software
• Ability to work evenings and weekends as needed
• Valid Driver’s License

We’re a different kind of company – no divisive walls, no cubicles, no private offices. The CEO sits at a desk on the main floor with everyone else. Our experience has shown that in a relaxed atmosphere where employees have the chance to deal openly and directly with each other, the work environment is significantly better, communications are clear, and attitudes remain positive.

RHD employees and programs in the City of Philadelphia are required to follow the COVID vaccine mandate. Revised PDPH guidance allows for new hires to be partially vaccinated at the time of hire. This means they have received at least one shot in a two-dose series or a single dose in a one-dose series before beginning in-person shifts. The final dose must be received within 8 weeks of hire (start date). This currently does not include boosters.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.