complex call center representative.
atlanta , georgia
posted 2 days ago
job details
summary
$16 – $18 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4545614
job details
Ready to put your highly in-demand CSR skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing call center jobs waiting for you. Read on to learn a little bit more about the job requirements – and if you think you’re qualified, be sure to . We’ll get back to you promptly. In this position you will be taking calls for a luxury automotive brand. We are looking for experienced call center agents that are able to work an 8 hour shift between 9am – 12 am in Sandy Springs, GA. Currently required to work Sun and Mondays (remaining days will vary) Required to work holidays if scheduled and start time for shift can range between 12pm-4pm. All training is 9am-5 pm schedules will be given towards the end of training!
salary: $16 – $18 per hour
shift: First
work hours: 9 AM – 12 AM
education: High School
Responsibilities
Effectively handle multiple call types depending on need and have the flexibility to swap between customer inquiry subjects within the same working shift. Possible call topics include but are not limited to :
Customer Care, Roadside Assistance, Warranty Services, Dealer Assistance, Parts Assistance, Product & Service inquiries, Survey & Follow-up, Sales and Technical Literature inquiries, Manufacturer and Extended Limited Warranty, Prepaid Maintenance questions, etc.
Skills
Basic Computer Skills (2 years of experience is required)
Telephone Etiquette
Typing Skills (2 years of experience is required)
Empathy
Active Listening
Call Center (2 years of experience is required)
Basic Software Skills
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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