Are you looking for a fresh opportunity where you will get to help people with their financial goals? Would you like to work in an office environment with a caring, encouraging team? We may have just the job for you in our Member Call Center!
In the Call Center, we like to celebrate the wins (and we have a lot of wins!) an example is educating members on how to save our members money and their time. We take pride in helping members with Online Services and with their basic questions about their accounts all the way to complex issues. We take the time to actively listen and use empathy to navigate their needs. We have friendly competitions within the department each month. Each rep talks to about 60 to 80 members each day navigating the call with the support of the Leads and the leadership in the call center. With strong communications skills and love for helping people the call center takes the lead in member service.
We have a new headquarter location with all that you’d expect + a game room, quiet room, light workout machines and equipment, bubble drink machine and espresso / latte maker. Our workplace is surrounded by trails to bike or walk. Free parking for days you may come into the office. Dress code – Business casual, jeans and tennis shoes allowed.
Benefits of joining the Qualstar team:
Qualstar Credit Union is an Equal Opportunity Employer
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