Log In
Sign Up
Accounting / Finance
Quality Tech Services, LLC Hiring for Customer Account Manager Job at Minneapolis, MN Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
Customer Management Responsibilities
Customer Support
Other as specific to the position
Customer Account Manager
About QTS
QTS offers critical end-of-line services for medical device OEMs including finished device assembly, packaging and sterilization management. QTS is part of the Cretex Medical family of companies. Learn more at www.qtspackaging.com and www.cretexmedical.com.
Customer Account Manager Ideal Candidate Profile
QTS is currently seeking an energetic, responsive and well-organized full-time Customer Account Manager. This position will be responsible for being the primary customer service contact and resource for existing customer products and product line extensions, providing a range of services covering all aspects of the Customer Account Manager role.
Customer Account Manager Job Summary
Customer Management Responsibilities
- Work closely with sales to manage all customer interaction with QTS.
- Establish and build relationships and maintain account ownership with customers.
- Coordinate customer supplied or purchased inventory.
- Provide project coordination on existing customer products and product line extensions.
Customer Support
- Work collaboratively with engineers, buyers, production, shipping, finance, and sales with customer requests, requirements and priorities.
Other as specific to the position
- Assist sales with obtaining quote information, creating and delivering quotes.
- Other duties as assigned.
Customer Account Manager Skills and Experience
- High School Diploma, Bachelors in related field preferred.
- 2-10 years of experience in customer service field/purchasing/planning.
- Customer service experience and purchasing experience.
- Clear, effective communication skills (verbal and writing).
- Effective time management skills.
- High attention to detail.
- Ability to persevere through projects or situations.
- Previous experience with an ERP system software.
- Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
- Ability to work in a team environment.
- Ability to prioritize and multitask.
What Is It Like to Work for QTS?
At QTS, we are passionate about quality as the services we provide have a direct impact on the quality of life for others and we pride ourselves on our culture and work environment. Here are some of things that employees have said about working at QTS:
- “I would describe my coworkers as kind and friendly.”
- “… I interned at QTS, then I went back to school… I was brought on as a shared service engineer, then I moved into a role with more customer interaction associated with it. All in all, a good fun ride so far and I can’t wait to keep it going!”
- “Three words that I would use to describe QTS’s culture are: Respectful, Fast-paced, and Fun!”
We encourage you to explore the many opportunities that Quality Tech Services could offer you as an employee and as a valued team member.
QTS Benefits:
As a Cretex Medical company, QTS offers a full benefit package to its employees. Benefits include medical, dental, vision and life insurance options. QTS also offers a 401(k) retirement plan with employer match, profit sharing, short- and long-term disability insurance, paid time off and holiday pay.
QTS also offers company specific benefits, such as:
- Free Parking
- Employee Appreciation Events
- Volunteer Opportunities
- Training and Development opportunities
- Tuition Reimbursement
- Annual Flu Vaccination Clinics
Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
