Purchase Direct Hiring for Experienced Online Customer Service Representative Job at Boca Raton, FL Full Time

Part-time – 25 – 35 hours per week – exact times flexible – Typically 9am-2pm

Pay Rate – $14 – $18

Processing Returns

Picking up packages from downstairs

Inspecting the items under camera

Rating the items and then returning them to stock

Packing Orders

Packing the items under our video packing station

Taking pictures for quality control

Properly packing and inspecting the item prior to shipment

Bringing the items downstairs

Customer Service Overlap – helping with the brand Doxa

Warranty processing in US and coordinating with Switzerland

Keeping track of new releases and keeping list of reservations

Managing calls regarding shipments and orders

Photographing New Items

Utilizing our dashboard to keep track of customers

Helping with office activities and other miscellaneous duties

Experience with Ebay and online ecommerce

Website Customer Service to mainly assist with customer inquiries and general office duties. Some of the duties include: interacting with customers via phone, email and online chat, processing returns with video inspection, learning about the new products we sell to better assist customers, packing items that need to be shipped out. Familiar with using a Windows PC with Excel and Word.

Job Types: Full-time, Part-time

Pay: $14.00 – $18.00 per hour

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Required)

Work Location: One location