Public Strategies Hiring for Senior Manager – Comprehensive Services at Oklahoma City, OK  Full Time

Company Overview

Public Strategies (PS) is a nationally respected consulting, project management, and marketing firm based in Oklahoma City. We provide innovative solutions for federal, state, and local clients, including project and program management, training and technical assistance, technology, event management, research and evaluation, video production, and strategic communications. We also deliver research-informed direct services to financially vulnerable Oklahomans, with a focus on strengthening families and improving employment opportunities.

We are a collaborative team of thinkers, creatives, strategists, communicators, builders, researchers, and change agents committed to touching lives, driving change, and doing good well.

Position Summary

The Senior Manager of Comprehensive Services will create and implement direct service approaches for participants as a part of the statewide human services delivery system. The professional will leverage expertise to support the creation of training content. Effective written and oral communication as well as the ability to plan, set, and achieve key performance indicators to meet both organizational and funder outcomes are key requirements. This position requires the ability to budget and monitor funds from various sources, adjusting while achieving or exceeding expected results within budget parameters. The Manager is also responsible for maintaining program culture, building effective partnerships, leading, and coaching personnel, and establishing and maintaining high quality service delivery.

Essential Job Functions

• Lead and develop new systems and resources within Comprehensive Services that support service expansion and model replication.
• Analyze existing workflows, perform benchmark gap analysis, and assist in designing solutions that transform service capacity and efficiency.
• Proactively seek problems for resolution while ensuring appropriate standard of work is developed and in-place to minimize problem reoccurrence.
• Initiate and maintain engagement with successful programs across the country to import promising practices into program designs within Comprehensive Services.
• Support the planning process and development of action plans for projects, and lead progress monitoring activities.
• Provide leadership to the development and implementation of new projects and direct service offerings.
• Provide short-term and ongoing coaching and supervision of staff.
• Maintain positive working relationships with team members to communicate effectively and ensure support for cross-team objectives.
• Develop and maintain positive relationships with community partners and project stakeholders.
• Oversee project budgets with special attention to resource planning.
• Provide regular project updates, achievements, and challenges to direct supervisor and appropriate executive team members.
• Other duties as assigned.

Education/Training

• Bachelor’s degree in psychology, Human Relations, Social Work, Social Sciences, Marriage and Family Studies, Humanities, Education or related field, required.
• Master’s Degree, preferred.

Experience

• Minimum of five years of experience in a project management and/or supervisory role required.
• Applicable fields and disciplines include adult education and training, business, social sciences, humanities, public administration, public policy, education, not-for-profit management, and related fields.

Skills, Knowledge, and Abilities

• Excellent interpersonal, networking, and negotiating skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Ability to relate effectively with people across numerous professions and all economic income levels, building trusting relationships.
• Must be proficient in Microsoft Office, including but not limited to Excel, Word, PowerPoint, and Outlook; mastery level knowledge and experience, preferred.
• Ability to work flexible hours to include evenings and weekends, as needed.
• Occasional travel, including out-of-state airline travel