SUMMARY
The Implementation Associate will provide assistance to the Implementation team with a focus on claim research. Assist with coordinating new group implementations and benefit plan changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
· Logically evaluate claims for proper payment and make sure the desired benefits goals are met.
· Provide solutions to complex client requests.
· Assist with new group implementations.
· Assist with timelines to track implementation deliverables.
· Assist with client meeting documentation.
· Use active listening to identify nuances in client business needs.
· Serve as a secondary point contact for new clients.
· Provide ideas and suggestions to internal and external clients for improved processes.
· Conduct client training on applications.
REQUIREMENTS
· Associates Degree in Pharmacy Technician or healthcare field, preferred.
· 1-2 years pharmacy experience desired; additional healthcare industry experience a plus.
· Microsoft Excel experience required.
· Highly organized and motivated, with great attention to detail.
· Ability to exercise logical and critical thinking in problem-solving.
· Ability to work independently and within a team setting.
· Ability to adapt and thrive in a fast-paced environment.
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Work Location: One location
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