Potomac Plumbing & Gas, Inc Hiring for Customer Service Representative Job at Front Royal, VA Full Time

About us

We are a modern and growing residential plumbing company, focused on the highest customer service to our plumbing and gas clients, and a great work-life balance for our team.

Responsibilities:

• Be the first person the customer speaks with/answer phones with a smile
• Log and maintain customer contact and call information
• Maintain schedule for the plumbing technicians
• Maintain customer accounts
• Follow up with customers
• Have a strong understanding of the English language
• Other administrative duties as assigned

Plumbing knowledge and experience is not required, but is helpful.

We are looking for someone with at least 2 years of experience in a customer service role utilizing phone calls and a point of sale or scheduling software.

Job Type: Full-time

Pay: $17.00 – $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Front Royal, VA 22630: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: Hybrid remote in Front Royal, VA 22630