Pharmacy Technician
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties throughout the facility as assigned and/or as necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data (for example, written date, drug name, strength, directions for use (sig), refills, name of prescribing physician, and prescriber DEA number); and creating or modifying patient/customer records.
Fills prescriptions by retrieving prescription orders; counting, pouring, measuring or weighing medication tablets, liquids, and creams; mixing or reconstituting medications as needed; selecting, filling, and labeling prescription containers; and operating scanning equipment and/or automated dispensing systems to ensure prescription accuracy.
Monitors and resolves problems in the prescription fulfillment process by processing information for third-party insurance claims; rescanning illegible images; alerting patients to inventory that is out of stock, partial fills, and the need for physician authorizations on refills; and identifying situations requiring pharmacist’s action and resolution.
Processes customer purchases by operating cash registers and related hardware; approving monetary transactions; and using appropriate procedures for different payment types and items sold.
Promotes and maintains the Pharmacy’s professional reputation and provides patients/customers with pharmacy products and services in accordance with local, state, and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process; maintaining the pharmacy and its merchandise; stocking and rotating merchandise and supplies from distribution centers and suppliers; handling claims and returns; answering the pharmacy telephone; processing third-party insurance claims and/or rejections; assisting patients/customers with prescription orders and purchases; completing, maintaining, and securing paperwork, forms, and other required documentation; and maintaining a safe shopping environment.
Checks out prescription(s) from the pharmacy to the customer at pick-up by verifying patient information according to corporate policies and procedures, and entering it into the TaSCO system; marking appropriate prescriptions for pick-up; retrieving prescription bag from will-call bin; scanning security tags; gathering electronic signatures for the Health Insurance Portability and Accountability Act (HIPAA) acknowledgment and third p arty payer, if applicable; and using TaSCO to log the sale of restricted pharmaceutical items.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Inventory – Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct ways.
Point-of-Sale – Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to Customers. Assists
Customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes Customer sales in a timely manner. Reports complaints, shrink issues, and problems with products, services, and work areas.
Pharmacy – Follows safety and security guidelines and related laws and regulations when handling, storing, and providing Pharmacy goods and records, and when filling prescriptions. Provides correct Pharmacy information to Customers or refers them to the Pharmacist when unable to do so.
Provides Pharmacy products and services, and handles Customer orders, records, and prescriptions in a timely manner. Reports Pharmacy
Department complaints and problems with products, services, and work areas. Uses Pharmacy equipment and supplies in safe and correct ways, and keeps products stocked and organized.
Pharmacy Diversion – Supports the prevention of drug diversion and fraudulent prescriptions. Monitors pharmacy access and maintains security measures. Reports instances of potential prescription fraud and/or diversion to the pharmacist. Adheres to standard operating procedures for handling controlled substances, removing outdated merchandise, selling and returning of pseudoephedrine-containing products, and disposing of trash.
Prohibits the presence of personal belongings in the Pharmacy, keeps the Pharmacy neat, clean, organized, and clutter free. Maintains awareness a bout the abuse of amphetamine and methamphetamine and other related community health issues.
Job Description
Pharmacy Technician
Customer/Member Centered: Serve the Customer/Member – Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools) at the right time in order to resolve customer/member requests.
Judgment: Make Effective Choices – Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Planning and Improvement: Plan for and Improve Work – Accepts responsibility and meets expectations for own work. Identifies steps needed in order t o carry out work as required.
Influence and Communicate: Share Information – Listens to others and asks questions to learn about what is needed. Communicates the right information to associates and leaders when they need it. Communicates in a respectful and professional manner.
Execution and Results: Get Results – Makes sure work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines. Takes action in order to solve problems so work can be completed in a timely manner.
Ethics and Compliance: Perform to Ethical Standards – Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity a nd ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Adaptability: Adapt – Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback.
Physical Activities
The following physical activities are necessary to perform one or more essential functions of this position.
Observes associate, customer, or supplier behavior.
Enters and locates information on computer.
Communicates effectively in person or by using telecommunications equipment.
Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
Moves, lifts, carries, and places merchandise and supplies weighing up to 10 pounds without assistance.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually verifies information, often in small print.
Visually locates merchandise and other objects.
Visually inspects equipment.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Work Environment
Working in the following environment is necessary to perform one or more of the essential functions of this position.
Moves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets.
May work with substances that require special handling
Works varying shifts as required.
Entry Requirements
_Preferred Qualifications _
Job Description
Pharmacy Technician
Signature
I have read and understand the essential functions for this position and certify that:
I have the ability to perform the essential functions of this position either with or without a reasonable accommodation.
I do not have the ability to perform the essential functions of this position either with or without a reasonable accommodation.
Job Types: Full-time, Part-time, Contract
Pay: From $15.00 per hour
Benefits:
Schedule:
Work Location: One location