PASCO (Personal Assistance Services of Colorado) Hiring for Bilingual HR Intake Coordinator Job at Denver, CO Full Time

Job Purpose:

To guide prospective employees through the intake and HR onboarding process including Spanish language individuals.

Key Duties and Responsibilities:

• Create positive rapport with people selected as prospective employees as they go through applicable steps, including applying for and finishing school, passing state exams, and fulfilling all compliance requirements.
• Conduct face-to-face meeting with applicable prospective employees to further discuss PASCO as an employer and Home Health provider and set the path for them for passing all compliance requirements so as to be able to begin employment.
• Spend significant portion of time on telephone speaking with prospective employees and coordinating via email to create a comfortable and welcoming environment as they complete their process.
• Monitor daily tasks via Salesforce (customer management relationship tool) to move candidates through a process according to preset steps.
• Identify obstacles and concerns to employment and partner with applicable managers and departments for decisions and necessary steps for resolution.
• Navigate numerous steps and sometimes complex coordination across different departments at PASCO, and external organizations.
• Track and report regularly for completion of tasks necessary to onboard high volume of Spanish speaking employees.
• Prepare, deliver and process on-boarding documentation.
• Conduct orientation and other initial trainings to welcome and equip new Spanish speaking employees.
• Occasional travel to off-site locations within Denver and surrounding areas for one-on-one orientation and new employee setup.
• Maintain relationships with CNA schools to provide a network of options for prospective employees.

Additional duties as assigned.

Knowledge, Skills or Abilities:

• 2 years’ experience in an Intake, Human Resources, Recruiting, Health Care Administrative or comparable people-centered role.
• Experience working with individuals with disabilities or chronically ill population highly preferred.
• Proven track record of establishing and maintaining effective working relationships with clients, co-workers, and the community.
• Proven track record of identifying and recommending problem resolution.
• Passion and alignment with the PASCO mission.
• Excellent customer service delivered reliably and effectively in person and via phone, email, and text. Willingness to spend a high percentage of work time on the phone.
• Proficiency with Microsoft Office required and Salesforce (or other CRM) preferred.
• Ability to travel offsite within the Denver and immediately surrounding areas for occasional meetings with prospective/new employees or schools.
• Spanish speaking required.

Job Type: Full-time

Pay: $20.00 – $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Loan repayment program
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Denver, CO 80215: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please respond within 24 hours if interested.

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Language:

• Spanish and English Fluently (Required)

Work Location: Hybrid remote in Denver, CO 80215