Parse Biosciences Hiring for Order Entry Specialist (Order Processing, Order Management) Job at Seattle, WA Full Time

At Parse Biosciences we are passionate about our mission of accelerating progress in human health and scientific research. At the core of our company is the Evercode technology – our pioneering approach for single-cell sequencing through split-pool combinatorial barcoding. Single-cell sequencing has already enabled groundbreaking discoveries which have led to new understandings of cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system. At Parse, we are providing researchers with the ability to perform single cell sequencing with unprecedented scale and ease.

The Position

We’re seeking an industrious, highly detail-oriented individual who can make a positive impact on our team as an Order Services Specialist. In this position, you will interact with and collaborate across different teams, playing a key role in supporting the continued, rapid growth of the company. You will be helping our small team develop critical fulfillment processes and set the tone for our customer experience.

In this Position, you will

• Process incoming orders from our customers and tracking shipments through delivery.
• Review incoming credit card and purchase orders to identify new customers, and ensure all required information is received for order fulfillment.
• Gather and verify customer intake data such as legal entity name, contact information, shipping and billing addresses, and relevant tax information.
• Reference quotes to ensure pricing is correct as well as inform the appropriate sales representative of new orders.
• Liaise with Production and Shipping / Receiving teams regarding product availability and ship dates, while keeping the sales representative and customer informed of anticipated delivery timelines.
• Initiate and process purchase requisitions to meet material and service needs of internal customers.
• Enter sales and purchase orders into the business system in a timely manner and with a keen eye for accuracy of information entered.
• Validate data of each transaction and record creation for completeness and accuracy.
• Maintain metrics and monitor shipment status, escalating or expediting when necessary.
• Investigate discrepancies to determine cause and recommend corrective actions.
• Collaborate on projects to improve communication and operational workflow between teams.

For this Position, We look for

• Strong attention to detail
• 2+ years of relevant experience
• 1+ years of experience using NetSuite or similar ERP system
• Proficiency in standard productivity tools such as Word, Excel, and Outlook
• Someone who operates with a team-first mindset

Parse Biosciences is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law.

COVID-19 Vaccination Requirement: Parse Biosciences has a COVID-19 vaccination policy that applies to all employees regardless of work location, except as prohibited by applicable law. As such, newly hired employees are required to be fully vaccinated prior to commencing employment, subject to reasonable accommodation and other requirements of applicable federal, state, and local law. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices.

Keywords: data entry, order entry, processing, administrative, admin, follow up, detail,