Opus Inspection is a high-tech and environmentally friendly global company. We are the leader in providing vehicle emissions testing equipment for cleaner air, the preservation of the environment, and, ultimately protecting human life.
This is an entry-level position with the potential for promotion to a second level with an increase in pay after 90 days. The ideal candidate will demonstrate a growth mindset or a belief that his or her capabilities can be developed through dedication, tenacity, and hard work.
The Help Desk Technician serves as a first line of contact for customers via phone or email. The main responsibility is to gather information through client conversation, diagnose the issue, troubleshoot, and document resolution all while maintaining exceptional customer service. If issues are outside the scope of their capability, a FSR is dispatched to further assist.
Opus offers an attractive compensation and benefits package including Medical, Dental, Vision, 401K, Paid Vacation and Sick time, and much more.
Duties & Responsibilities
Requirements
Job Details
Schedule: Ideal availability for full time associates is M-F 9:30-6 and occasional Saturdays
Job Type: Full-time
Salary: $19.00 per hour
Benefits:
Experience level:
Schedule:
Preferred dress code
Business (business suit, tie)
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.
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