The Complex Response Solutions Group (A-5) is seeking a highly motivated Operations Support Specialist to support the NNSA’s Office of Counterterrorism and Counterproliferation with focus on the Nuclear Threat Science and Nuclear Incident Response missions. The Group contributes to national programs intended to counter, protect, and respond to weapons of mass destruction. The Group specializes in rapid prototyping, designing / building / evaluating and delivering tools and trainers, and the development of novel safing technologies. The Group integrates across the Laboratory and teams externally to provide world-changing solutions directly to the field for our customers and sponsors. The research is conducted at Q and SCI levels.
This position will be filled at either the Operational Support Specialist 1/Operational Support Specialist 2 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.
Operational Support Specialist 1 ($54,600-84,500)
In this role you will assist in the operation of facilities, programs, and business activities for the group. This position assists process-based activities such as shipping and receiving, laboratory sample-processing, management of training facilities, and other roles needed to support operations.
Operational Support Specialist 2 ($65,700-104,400)
In addition to the duties and expectations of a Operational Support Specialist 1, you will work under limited supervision to provide issues management support for a diverse range of complex issues and assist with developing corrective actions that accurately address issues.
What You Need
Minimum Job Requirements:
Administrative:
Demonstrated ability with tasks such as procurements, travel administration, contract administration, resource scheduling, and office and personnel support.
Demonstrate Timeliness:
Ability to be punctual and operate in an environment with changing priorities and strict deadlines.
Teaming:
Ability to work effectively, conscientiously, and professionally in a multidisciplinary and collaborative team environment.
Customer Service:
Demonstrated ability in customer service to internal customers and/or external customers.
Safety & Security:
Knowledge and implementation of required safety, security and quality assurance practices.
Demonstrated ability to interact with senior personnel to ensure hazards and controls are identified, addressed, and implemented in procedures and operations.
Wear and maintain proper PPE, understand and follow procedures.
Additional Job Requirements for an Operational Support Specialist 2:
In addition to the requirements outlined above, qualification at the higher level requires:
Issues Management
Experience with issues management support for a diverse range of complex issues where analysis of data requires evaluation of identifiable factors, including the compilation, review, and assessment of data and the development of management assessments and/or recommendations.
Policies and Procedures
Ability to follow and inform improvements in procedures, policies, and processes
Education/Experience for Operational Support Specialist 1: Position requires a Associates Degree in a relevant field and at two years of relevant experience or, an equivalent combination of education and experience directly related to the occupation.
Education/Experience for Operational Support Specialist 2: Position requires a Associate’s Degree in a relevant field from an accredited institution and 4 years of directly related experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
Planning:
Experience with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility.
Institutional Knowledge
Knowledge of institutional and organizational policies, practices, and procedures, including policy and procedure development, implementation, and enforcement.
Clearance:
Active Q and SCI clearance.
Location: This position will be located in Los Alamos, NM.
COVID Vaccine:
The COVID vaccine is mandatory for all Laboratory employees, on-site contractors, and on-site subcontractors unless granted an accommodation under applicable state or federal law. This requirement will apply to those working on-site, those teleworking, and all new hires.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
§ PPO or High Deductible medical insurance with the same large nationwide network
§ Dental and vision insurance
§ Free basic life and disability insurance
§ Paid childbirth and parental leave
§ Award-winning 401(k) (6% matching plus 3.5% annually)
§ Learning opportunities and tuition assistance
§ Flexible schedules and time off (paid sick, vacation, and holidays)
§ Onsite gyms and wellness programs
§ Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 – Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q(Position will be cleared to this level). Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance which requires US Citizenship except in extremely rare circumstances. Dependent upon position, additional authorization to access nuclear weapons information may be required that may or may not be available to dual citizens depending upon the circumstances.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to [email protected] or call 1-505-665-4444 option 1.Employment StatusFull Time