Onsite IT Support Specialist Hiring for Onsite IT Support Specialist Job at Portland, OR Full Time

Central Bethany, an established and growing real estate, development and property management company just north of the Beaverton/Hillsboro area, seeks an Onsite IT Support Specialist to join out corporate office team. The successful candidate will respond, troubleshoot, and evaluate hardware and software issues for our various properties and utilize their knowledge and client service skills to efficiently assist with various technical challenges to allow all individuals and teams to work as efficiently and successfully as possible.

This is a full time position, Mon – Friday.

Key Competencies and Objectives

• Excellent interpersonal and client service skills
• Strong analytical and problem-solving skills.
• Proficient with Microsoft and related products including Microsoft 265 and SharePoint
• Maintains knowledge of technology innovations and trends.
• Knowledge of implementing secure IT practices and protocols
• Quick adaptability to changes in priorities and short timelines for various IT-related projects.

Main Responsibilities:

• Provide on-site end user support of hardware and software applications, PCs, connectivity/networks, mobile devices, phone systems, printers, and other office technology.
• Build and maintain relationships with internal clients to learn requirements, technical goals and collaborate to formulate solutions.
• Minimize down-time by responding to and resolving computer hardware and software issues, outsourcing as needed.
• Properly organize and track details related to IT Support issues and requests
• Deliver, install, upgrade, and configure computer systems and applications at various properties.
• Provide technical training to individuals and groups to ensure highest level of technical ability and success.
• Place orders and maintain inventory of company computers and technical equipment.
• Create, improve and maintain IT processes, including recovery and safeguarding of IT equipment.
• Perform core IT security functions to minimize or eliminate vulnerability risks.
• Track and maintain copies of software licenses, warranties, maintenance agreements, and IT vendor contracts.
• Assist with projects and device lifecycle management including orders, equipment reassignments, and responsible disposal.

Qualifications:

• 2+ years direct work experience in IT support services
• A+, Network+, Security+ or related certifications helpful but not required
• Associates or Bachelors degree in Computer Science or related field preferred

Company Perks

• Medical, Dental, Vision options for employee + spouse/domestic partner + children after 60 days
• Up to 18 PTO days, paid holiday options + 1 float holiday per year
• FREE Disability and Life insurance
• 401k retirement program with matching to help with your future after 1 year
• FREE Bethany Athletic Club membership for employee (+ family for F/T employees)
• FREE Employee Assistance Program offering free and confidential counseling, financial & legal assistance
• 15% discounted housing at West Parc & South Parc Apartments
• Discounts on food & drink from Bethany Athletic Club and Laurel Parc Dining Room
• Company-wide activities, recognition programs, prizes and discounts!

About Central Bethany

Central Bethany is a real estate development and property management company based in Portland, Oregon and the parent company of a portfolio of properties in the Bethany Village and surrounding Portland metropolitan area, including Bethany Athletic Club, South Parc, West Parc, Bethany Village Shopping Centre, Affinity Home Care, and LaScala Apartments. The Central Bethany main office is located in the heart of Bethany Village, a convenient location right off Highway 26 between downtown Portland and Hillsboro.

Central Bethany is committed to fostering and supporting a diverse, fun, productive and close-knit community through its diverse group of properties where a multitude of paths for career growth and development are provided throughout its various departments, with positions for every skill and experience level. Our fast-paced environment and service-first mentality is what makes us great at what we do. This approach paired with our family history, experience in the industry, and commitment to supporting a healthy work-life balance for all of our employees is what we believe sets us apart and makes Central Bethany a unique place to work. We are constantly working to improve and innovate to deliver the best experience, service and product to our customers, members and residents.

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