We are looking for a IT Specialist to join our Information and Security Support Team. The Specialist will be tasked with supporting service requests and providing support and maintenance within the warehouse’s end user computing environment. Troubleshoot problem areas in a timely and accurate
fashion and provide end-user assistance where required.
Key Responsibilities
Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers. Maintains system capability by testing computer components.
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
Skills, Knowledge and Expertise
The ability to communicate technical information in an accessible manner to non-technical employees. A process improvement mindset.
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