Product and disease state expert within Medical Information, providing strategic input and direction to internal colleagues. Reviews promotional materials as a member of the product-specific Materials Approval Process (MAP) team. Also reviews non-promotional tools through FUSE. Responds to product inquiries from external and internal customers. A member of the Medical Product Team. Creates, maintains, reviews, and approves Novartis Innovative Medicines Medical Response Documents. Participates in the development and maintenance of product dossiers and compendia submissions. Captures potential adverse events, and provides disease state and product training to internal groups. Takes initiative and works independently requiring minimal supervision. Demonstrates superior performance in the medical information role. Is a resource to other MI colleagues, provides guidance, coaching and mentoring and acts as a role model to MI colleagues.
Your responsibilities:
• Be key contact for MI to answer brand-specific questions and craft/review answers given to external customers
• Medical Reviewer for promotional and non-promotional materials
• Respond to medical/scientific inquiries by searching, retrieving evaluating and sum-marizing the relevant information from in-house and external sources.
• Receive medical/scientific inquiries regarding marketed products and products being prepared for launch
• Review and Approve Medical Response documents for assigned products
• Based on issues identified in trials, develop product Scientific Q&A documents that can be adapted at time of launch or for business critical topics
• Collaborates closely with critical Medical Unit and brand team members
• Review analyses of customer requests for feedback and input to brand strategy
• Support internal training by providing MIM and HCP Engagement team support
• Co-ordinate input from appropriate company personnel and global MI TA team to be incorporated into responses
• Create and update responses to maintain a current and accurate information re-source for all internal customers.
• Work with clinical research teams to identify and track clinical use issues raised dur-ing trial programs that need to be addressed for launch
• Review responses with MI Director and other Medical personnel as appropriate
• Identify and champion best practice examples in Medical Information
• Provide information support for commercial activities of the Brand Team (literature updates, summarized enquiry issues; competitor intelligence)
• Be a resource and provides appropriate coaching and mentoring to MIC colleagues (e.g., MRD creation, MAP interaction, MTT/IDMT contributions)
• Responsible for Project management related to TA or department initiatives
• Acts as deputy to the Director
• May be granted limited supervisory responsibility within the respective team over an MIM level colleague or student/fellow/intern as part of leadership development
Key Performance Indicators
• Understanding of processes and definitions of roles and responsibilities within TAs
• Adherence to business policies related to medical communication / information are within regulatory guidelines, associates are compliant with policies
• Metrics for medical communication / information activities are tracked and reported on a monthly basis
• Quality Contributions to cross functional teams (MAPs/MPTs)
The pay range for this position at commencement of employment is expected to be between; for AD: $158,400 -$237,600 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Minimum requirements
What you will bring to the role:
• PharmD, MD or healthcare-related PhD (Bachelor degree in pharmacy with significant industry based medical information experience also acceptable)
• Advanced degree or training in particular relevant therapeutic area desirable
• Pharmaceutical Industry Experience; minimum 2-3 years in MIM role or equivalent Medical Information experience
• Management experience
• CPO Medical Department experience
• Fluent English
• Fluency in Spanish is a plus
• Excellent verbal and written communication skills
• Ability to lead cross-functional team
• Business knowledge and commercial marketing understanding
• Cross-cultural perspective
Leadership/Organizational Skills:
• Excellent verbal and written communication skills
• CPO Medical Department experience
NOTE: Above level experience criteria are not an exhaustive list
Why Novartis?
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what’s possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine what you could do here at Novartis!
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Customer-facing roles only:
While Novartis does not require vaccination for Covid-19 or proof of a recent negative test result for Covid-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [email protected].
Field roles with a dedicated training period only:
The individual hired for this role will be required to successfully complete certain initial training, including home study, in eight (8) or fewer hours per day and forty (40) or fewer hours per week
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