About the Role: Novartis has an exciting opportunity for an Executive Director, NPS Non-Malignant Hem & Renal Rare Disease to serve as the leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives for non-malignant hem and renal rare disease. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for Novartis and patients. This is inclusive of end-to-end patient and provider journeys, as well as all NPS programs and services (onboarding, co-pay, adherence, e-services, hub operations, external landscape/monitoring, and shifting market dynamic).
Key Responsibilities:
• Accountable for driving strong business performance, team culture, and high agility for balancing and optimizing impact across the non-malignant hem and renal rare disease portfolio
• Lead a core team of cross-functional NPS partners focused on ongoing patient support program refinement and measurement specific to the post-prescription experience in partnership with Program Data Insights and Analytics Center of Excellence (starting and staying on appropriate therapy). May also include oversight of NPS field team
• Serve as NPS subject matter expert on non-malignant hem and renal rare disease portfolio and provide key inputs to Portfolio Strategy & Lifecycle Management Center of Excellence for program designs related to onboarding, co-pay, adherence, e-services, and hub operations to ensure reconciliation with product P&L and objectives
• Drive integration of NPS priorities and program performance with identified product priorities and strategies
• Develop and complete marketplace and competitive landscape assessments inform future state of NPS support required for non-malignant hem and renal rare disease portfolio
• Support broad US NPS strategic priorities, budgets, and Key Performance Indicators (KPIs), including the transformation to internally owned, embedded, and customizable suite of technology and customer experience eCommerce capabilities
• Ensure the optimal onboarding patient and customer experience to deliver impact via increased first-fill rate, time-to-first fill, and adherence
• Embrace change leadership and transformational skills to lead NMH & Renal Rare Disease NPS team through internalizing technology and patient customer experience capabilities
• Oversee the creation of patient access and reimbursement content and resources in partnership with NPS Content Development Center of Excellence to support field execution of non-malignant hem and renal rare disease portfolio programs
This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international). Please note that this role would not provide relocation and only local candidates will be considered.
Commitment to Diversity & Inclusion:
We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:
Role Requirements
What You’ll Bring to the Role:
Education: Bachelor’s Degree; MBA preferred
Essential Requirements:
• 10+ years of pharmaceutical, biotech or healthcare industry experience
• 5+ years in NPS-specific roles, with multi-functional expertise in other pharmaceutical roles, including Market Access, Brand Management, Sales, and/or Operations
• Comprehensive knowledge and understanding of US healthcare system and patient ser-vices
• In-depth functional expertise across patient services, specialty/retail pharmacy channel (based on franchise), hub and vendor management, patient service program design and management
• Demonstrated history of designing and developing programs for pipeline and/or mature brands
• Demonstrated history of developing, refining, and monitoring programs for in-line brands
• Experience in getting results in a matrix organization
• Understanding and working knowledge of commercialization process, market access, clinical development, patient access/affordability and pricing and contracting approaches
• Highly collaborative and agile leader to liaise with multiple NPS Centers of Excellence and cross-functional teams, including, but not limited to, Product Strategy, Marketing, Market Access, Customer Engagement (Sales), Ethics and Compliance, Legal, Data Analytics, and Training.
Desirable Requirements:
• Financial and P&L Management experience
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll Receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
The pay range for this position at commencement of employment is expected to be between $222,400 and $333,600/year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various fac-tors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
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