About the Role:
The Associate Director, Specialty Pharmacy Account Management and Channel Strategy would be responsible for management of assigned Specialty Pharmacies (Payer/PBM, Independent, and Retail & IDN/SOC SPs) enabling $1-2B in annual sales.
This role will be responsible for complete business ownership of the key Specialty Pharmacy (SP) Accounts and to drive achievement of Novartis US Innovative Medicines business goals by leading the negotiation, contracting and implementation of customer programs designated essential to SP Account customers.
The Associate Director will ensure Novartis is the preferred partner of choice with the assigned SP Accounts, driving the creation of a customer-centric approach, leading SP Account extended teams and supporting the development of Account Management capability and segment excellence.
Key Responsibilities:
• Manages assigned Pharmacy Accounts Nationally and within an assigned geography and drives strategic account development integrating deeper and broader with SP accounts to gather competitive intelligence and customer insights to better lead contract negotiations with key assigned Accounts.
• Develops Account strategy and objectives in line with department objectives; aligns Account strategy and liaises with other key Sales, Marketing, Medical, Brand teams, PSS & Manage Care functions and ensure cross-functional support.
• Leads the financial evaluation of potential contracting efforts, negotiations, contracting and distribution management with assigned Accounts. Delivers the Account plans and required financial results of own Accounts; works effectively with colleagues in other functions to achieve Account sales.
• Implements and tracks key initiatives as designated by the ED, Pricing, SP, and Channel Strategy, and generates options to maximize the utilization of the organization’s resources to support prioritized needs of the business.
• Support channel strategy for contracted dispensing / access through SPs that are wholly owned and operated by provider organizations (i.e., IDN / health system / physician group), and serve as a subject matter expert in engagement and contracting plan. Provide insight on SP operations, process, and capabilities to inform strategy and planning and identify key knowledge gaps and lead cross-functional teams (HQ and field) to collect and validate key insights.
• Create and manage the contracting process between Novartis and provider organization SP entities and ensure priority accounts have contracted access and dispensing at launch. Assist in con-tract negotiations and execution and collaborate with trade / distribution team to confirm distribution readiness and status, including 340B / dual class of trade information.
• Crafts impactful presentations and provide data and insights derived from competitive intelligence to inform executive, industry, and environment presentations/perspectives.
• Communicates reimbursement and payor issues affecting Specialty Products in accordance with company policies.
This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% travel.
Commitment to Diversity & Inclusion:
We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and Reasonable Accommodations: Individuals in need of a reasonable accommodation due to a medical condition or disability for any part of the application process, or to perform the essential functions of a position, please let us know the nature of your request, your contact information and the job requisition number in your message:
Role Requirements
What You’ll Bring to the Role:
Education: Bachelor’s degree required; MBA, Healthy Policy or equivalent preferred
Essential Requirements:
• A minimum of 5 years’ experience with significant focus in at least 2 of the following areas, including but not limited to Finance, Market Access, Operations or Business Development
• Understanding, knowledge of and experience with US healthcare economics and the drivers of pharmaceutical demand, including acquisition and reimbursement for physician-administered therapies
• 5+ years working with specialty product related medical practice, insurance and managed care, pharmacy practice, competitive business practice, competitive product knowledge, as well as commercial and government payer reimbursement knowledge.
• Strong working knowledge of both the practice and business of Specialty Pharmacy
• Proven ability to navigate complex customers and build relationships across all key stakeholders.
• Proven leadership skills paired with demonstrated ability to prioritize, organize, and analyze data to achieve business objectives.
• Demonstrates emotional intelligence, adaptability and creativity in solution-oriented ideation – results-oriented, fails fast to learn faster, and embodies an agile, growth mindset.
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll Receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $183,200 and $274,800/year; however, while salary ranges are effective from 1/1/23 through 12/31/23, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
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