Northern Arizona University Hiring for Coordinator for Campus Living Initiatives and Partnerships at Flagstaff Full Time

Coordinator for Campus Living Initiatives and Partnerships

Location: CL Operations
Regular/Temporary: Regular
Job ID: 607201
Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Job Description

Campus Living at Northern Arizona University houses over 8,100 students and staff in 22 campus living communities (CLCs), including traditional, suite and apartment communities. Our departmental mission and four foundational value areas work in concert to provide an intentional, comprehensive and expansive lens guiding all we do and how we do it. Through our values, we ground our approach, priorities, decisions, interactions, services, staffing, resources, processes, policies, reflection and navigation of complex situations.

Campus Living Mission Statement:

“We create a welcoming and vibrant campus living experience where students connect, explore and belong.”

Our four foundational value areas:

• Care and Support
• Community and Connectedness
• Equity and Inclusion
• Learning and Development

We value and honor diverse experiences and perspectives, and are committed to fostering inclusive communities where individuals feel valued, safe, and understood. To promote the success of students, staff and faculty, we strive to learn about individual and shared human experiences, while advocating for the respect and inclusion of all identities.

Position Overview

The Campus Living Initiatives and Partnerships (CLIP) Coordinator role is a 12-month, full-time, live-on position, reporting directly to the Assistant Director (AD), for Campus Living Initiatives and Partnerships (CLIP). As one of four CLIP Coordinators, this role supports students, staff and the department in advancing our mission and foundational value areas through effective, intentional and innovative initiatives and campus partnerships.

Each CLIP Coordinator has a primary focus on a designated foundational value area (Care and Support; Community and Connectedness; Equity and Inclusion; Learning and Development) for which they further develop, maintain and assess related initiatives and campus partnerships. This includes helping to identify, initiate, develop, enhance, support and assess programmatic, staffing and financial collaborative efforts with campus partners that provide a synergistic living experience connecting personal, social, academic and career elements. In addition to their primary value area, CLIP Coordinators work regularly as a team to provide additional shared energy and resources to support emerging and/or complex initiatives.

Each CLIP Coordinator directly supervises two (2) CLIP Graduate Assistants and leads a team of approximately 10 student staff. Collectively, the team supports both the Coordinator’s primary value area and any designated team efforts across areas, including providing academic and career support in the campus living communities (CLCs). Working directly hand-in-hand with the CLC staff and Campus Living Operations (CLO) staff, the CLIP staff help to implement a community engagement model in each CLC that reflects current student development needs and trends. As a member of the Campus Living team, the CLIP Coordinator contributes to diversity and inclusion efforts, and supports the mission and values of Campus Living, the division of Student Affairs, and the NAU 2025 – Elevating Excellence Strategic Roadmap.

Summer Responsibilities:

Campus Living serves a variety of populations during the summer months including NAU students, focused-program participants, and conference guests from the state, country and world. CLIP Coordinators help ensure continuity of all departmental operations during the summer, and participate in the hiring, training, supervision and evaluation of summer student staff. Participation in the on-call rotation, oversight of building preparations and turnovers, and customer service focused efforts are included in summer responsibilities. Summer committees include a variety of workgroups and projects as well as planning for the upcoming academic year.

Campus Living Initiatives and Partnerships – 40%

• Establish key initiatives and campus resource/academic college partnerships within foundational value area(s). Work as a team to support and manage additional focus and resources toward emerging and/or complex initiatives that may align with another and/or multiple foundational value areas.
• Initiate and maintain ongoing partnerships with faculty and campus resources, to develop and implement targeted programs, initiatives and resources that support Campus Living foundational values, Student Affairs priorities, the NAU Strategic Roadmap, and individual Academic College priorities and approaches.
• Identify, initiate, develop, enhance, support and assess programmatic, staffing and financial collaborative efforts with campus partners that generate a synergistic living experience connecting personal, social, academic and career elements.
• Implement determined priorities for the departmental community engagement framework supporting the intersection of academic, career and social life for freshmen through senior/grad housing in the CLCs.
• Collaborate with Campus Living Communities staff and campus partners to develop and implement programs and initiatives that support student success and provide targeted resources for residents in specific campus living communities.
• Manage and assess ongoing program planning and implementation, including annual and special assessment data relative to student learning, community development and inclusion, student engagement and retention and resident satisfaction. Utilize results for program enhancement (e.g., Quality of Life, climate surveys, Pulse Survey, First-Year Success Indicator). Review assessment practices and results for programmatic initiatives with the Student Affair Strategic Initiatives staff.
• Establish goals and priorities for building inclusive communities; promote and demonstrate the department’s Commitment to Inclusive Communities and contribute to environments that value and respect individuals, and integrate an awareness and appreciation of differences.
• Run and monitor staff programming reports; identify and share trends and opportunities for community and resident engagement (CARE) activities through quarterly reports.
• Lead the coordination and implementation of Campus Living Signature Events/Programs intended to enhance the NAU campus living experience, including Welcome Jack move-in assistance program, The Letters event and other large-scale efforts; collaborate in planning campus-wide events including Welcome Week, NAU Homecoming, Family Weekend, cultural programming, athletics events, and other partnered efforts.
• Manage assigned area of additional responsibilities to include student organization advising (Residence Hall Association, National Residence Hall Honorary, IACURH Regional Leadership Conference or other partnered student organizations), volunteer program oversight, and class instruction.
• Remain current in emerging professional trends and programs that add value to the campus living experience.

Student Staff Supervision and Development – 30%

• Hire, train, supervise, and evaluate two Graduate Assistants for Campus Living Initiatives and Partnerships (CLIP) and lead 10 student staff within the full CLIP team of 8 GAs and 40 student mentors.
• Organize and facilitate staff development activities to promote a strong sense of team and support.
• Provide clear, comprehensive, and timely performance feedback to graduate assistants on a regular basis.
• Engage staff members in intentional and expansive conversations and development opportunities around intercultural competency, diversity, equity and inclusion.
• Facilitate staff meetings and participate in centralized staff meetings and in-services. Attend monthly joint CLIP/CLC student staff meetings generally occurring Wednesday nights from 7:00 p.m. – 9:00 p.m.
• Participate in departmental staffing efforts, including inclusive, intentional and comprehensive recruitment, selection, onboarding, and training processes.

Administration, Operations and Facilities – 10%

• Utilize software to manage student engagement reports, student employment, etc.; become proficient with primary management systems include StarRez, Maxient and Salesforce.
• Review and collaborate with supervisor/other ADs to authorize expenditures for campus living initiatives, partnership programs and staff development; ensure compliance and accuracy with Campus Living and NAU budgetary guidelines.
• Provide input and feedback for facilities enhancements that support CLIP efforts and student needs; work with staff to determine appropriate needs and improvements.
• Participate in CLC supervision and operational coverage as needed during temporary vacancies.
• Summer Responsibilities: Campus Living serves a variety of populations during the summer months including NAU students, focused-program participants, and conference guests from the state, country and world. During the summer, CLIP and CLC Coordinators:
  • Hire, train, supervise and evaluate summer student staff.
  • Respond to emergencies, critical incidents and resident concerns during scheduled on-call shifts.
  • Oversee building preparations and resident turnovers.
  • Serve on summer committees, which include a variety of workgroups and projects as well as planning for the upcoming academic year.

Staff/Student Support and Crisis/Critical Incident Response – 10%

• Provide and share on-call coverage for campus, including weekday, weekend, and holidays. Collaborate and consult with Manager on-call for high-impact situations involving students, and follow up with CLC staff accordingly.
• Address emergency and crisis situations appropriately as they arise and work to mitigate community impact.
• Provide support, guidance and appropriate referrals for residents in need of professional services and resources; be knowledgeable of campus and community resources.
• Apply conflict resolution skills when responding to students in crisis, roommate conflicts, student concerns, etc.
• Understand and reinforce the policies and procedures of the NAU Student Code of Conduct and Campus Living Standards of Residence.
• Work with Campus Living and Dean of Students staff as needed in the intake, assessment, and coordination of students requiring case management services.

Departmental Engagement – 5%

• Serve on departmental committees, ad-hoc groups, etc. to coordinate and manage processes, develop schedules and trainings, address critical issues impacting students and staff, and respond to other departmental needs/topics.
• Attend scheduled weekly departmental meetings and other staff meetings, workshops, and developmental opportunities.
• Facilitate designated departmental student staff trainings in August and January. Plan and implement specific staff training sessions related to the role and areas of improvement.

Other – 5%

• Other Duties as Assigned.

Work Environment

This position is a live-on position that focuses on enhancing the student experience. This may require work outside of normal business hours due to engagement efforts and on-call responsibilities.

Minimum Qualifications

• Undergraduate Bachelor’s Degree, AND
• 2-4 years of relevant experience, OR
• A combination of related education, experience, and training may be used as an equivalent to the above Minimum Requirements

Preferred Qualifications

• Master’s Degree in Higher Education Administration, Counseling, or related field (completed by start date)

Knowledge, Skills, & Abilities

Knowledge

• Knowledge of inclusive supervisory practices and principles
• Knowledge of planning and organizing events while assessing community needs
• Knowledge of and sensitivity to the obstacles and challenges faced by marginalized students
• Knowledge of conflict mediation, crisis response and management.
• Knowledge of health, safety, and emergency preparedness policies and procedures.
• Knowledge of current physical health, mental health, alcohol and drug use, and social issues on university campuses.

Skills

• Customer service skills.
• Active listening skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Abilities

• Balances competing priorities.
• Possesses strong leadership and collaborative practices.
• Establishes and maintains effective working relationships.
• Communicates effectively.
• Problem solving, organizational, and analytical capabilities.
• Promotes a diverse, inclusive environment.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees’ right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Salary range begins at $42,000. Annual salary commensurate with candidate’s qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service. Employees offered a position will be eligible for state health plans (including NAU’s BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee’s start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

First review of applications June 20, 2023 at 11:59 p.m.

How to Apply

To apply for this position, please click on the “Apply” button on this page. You must submit your application by clicking on the “Submit” button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus – on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, [email protected], or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://hr.peoplesoft.nau.edu/psp/ph92prta/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=607201&PostingSeq=1

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