Norco, Inc Hiring for IT Technical Help Desk Job at Boise, ID Full Time

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation’s largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: “Serving You Better.” Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Norco, Inc. is currently offering a signing bonus of $1,500.00 for this position. Details of the signing bonus can be discussed during the interview. (Applies to full-time direct new hires only)

Norco is currently seeking an individual to fill our IT Technical Help Desk position. The IT Technical Help Desk is responsible for supporting the personal computer hardware/software operations. Other responsibilities include, but are not limited to:

• Setup and install new PC’s, thin clients, peripherals, and related equipment
• Configure, troubleshoot, and maintain handheld devices in a wireless network environment
• Software installation for Microsoft products and other applications as defined by Information Systems Manager
• Maintain user accounts across multiple systems
• Keep track of issues and resolution using trouble-ticket software
• Perform other tasks as assigned or necessary

• Four year degree preferred
• Associates in a computer related field or 2 year certification preferred
• Experience or working knowledge of PC architecture and concepts, hardware installation and configuration, component installation and configuration, and peripheral installation and configuration
• Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position

Additional Information

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco through United Heritage
• Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Norco, Inc is a Drug-Free workplace.