We are looking for a Collections Specialist to join our team! You will be responsible for securing billing payments from your customers.
Responsibilities:
-Monitors payer responses and uses AR reports and excel to reconcile payments
-Manages Channel Partner accounts (ex. VMS clients) by coordinating effectively with their procurement and AP teams, third party payment designees, end users any and all other internal and external resources available to obtain invoice approval and receive payment in a timely manner
-Develops contacts within assigned customers to facilitate the achievement of client’s business objectives
-Integral part of routinely scheduled Operations calls with Channel Ops and Partners
-Identifies the payment approval process for each customer and leverages that to get paid in a timely manner
-Maintains complete records on all accounts including, but not limited to, detailed documentation on collection efforts
-Evaluates and recommends solutions for continuous improvement pertaining to level of AR responsibility
-Ensure all cash postings are made on a timely basis and allocated correctly
-Daily reconciliation of all Sales Ledger cash receipts
-Supervise and mentor a small team
Qualifications:
-Previous experience in billing, customer service, or other related fields
-Ability to build rapport with clients
-Excellent written and verbal communication skills
-Ability to prioritize and multitask
#KenR
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Benefits:
Experience level:
Schedule:
Work Location: One location
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